Business Operations Coordinator

Title: Business Operations Coordinator

State Role Title: Gen Admin Supv II/Coord II

Hiring Range: $75,000 - $90,000

Pay Band: 5

Agency: Dept Conservation & Recreation

Location: MAIN STREET CENTRE

Agency Website: https://www.dcr.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Conservation and Recreation (DCR) is hiring! DCR is the state’s lead conservation agency, and it takes a diverse agency to conserve resources for a diverse commonwealth. Serving a diverse commonwealth rich in nature and culture, DCR touches all Virginians’ lives.

Join us in preserving what people care about most – access to the outdoors, natural habitats, open spaces, clean water, and safe infrastructure. Virginia State Parks' Business and Revenue Division is accepting applications for a Business Operations Coordinator position.

As a Business Operations Coordinator, you will:

• Provide business analysis and recommendations to park managers.
• Oversee statewide cabin, campground, venue rentals, equipment rental, and special events revenue growth.
• Develop new revenue streams and ensure revenue operations align with mission and sustainability goals.
• Expand revenue-generating offerings and support revenue event operations.
• Evaluate concessions contracts and serve as the enterprise resource for contract management.
• Conduct at least 18 on-site visits annually, which will require overnight travel through Virginia.
• Monitor industry best practices in conference hosting, rental venue operations, and concerts.
• Develop and implement guidelines and training for all aspects of revenue generation outside of retail.
• Review and recommend fee changes.

DCR offers paid leave; a minimum of 13 paid state holidays per year; medical, dental, vision, and life insurance; retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan for classified positions, and VaLORS for law enforcement positions); and is a federally recognized Public Service Loan Forgiveness (PSLF) employer.

DCR’s Mission is to conserve the natural, scenic, historic, and cultural resources of the Commonwealth. We invite you to learn more about DCR’s efforts to CONSERVE.

Minimum Qualifications

• Ability to apply and communicate knowledge of revenue-generating operations like cabin, campground, conference center, and wedding venue rentals, as well as concerts and other special events.
• Experience evaluating revenues and expenditures and responding to business fluctuations.
• Experience establishing revenue and profit goals using data and trends.
• Experience managing contracts.
• Proficiency with Microsoft Office Suite.
• Strong financial forecasting and budgeting skills.
• Experience developing guidelines, rules, and manuals.
• Experience in business administration or equivalent experience.

Additional Considerations

• Experience with state park venue management.
• Experience managing multiple types of venue operations.
• Strong leadership and team management skills.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Applicants must submit an online application to be considered for this position. DCR does not accept applications, résumés, cover letters, or other materials in any format outside of the online system. Please ensure your online application and/or résumé are complete and accurately reflect your duties, skills, and relevant work experience.

A valid driver’s license is required to operate a state vehicle or a personal vehicle while conducting official business on behalf of the agency.

Employment in all positions within the Virginia State Parks is contingent upon satisfactory completion of a background check, including a criminal history record check. All employees within Virginia State Parks are required to wear DCR-issued uniforms and work a varied schedule, including weekends and holidays.

Please note: The duties and responsibilities of this position allow for flexibility in duty location, with a minimum of 3 days a month reporting to the Central Office in Richmond, VA.

DCR encourages applications from minorities, individuals with disabilities, veterans, and those with experience with the National Park Service or the federal government. We are an Equal Opportunity Employer (EEO/AA/TT).

Explore Virginia State Parks — On Us!
As a DCR employee, you’ll enjoy exclusive access to the natural beauty and outdoor experiences that make Virginia’s State Parks extraordinary — with free admission, special discounts, and perks that turn every visit into something memorable.

Employee benefits include:

• Free parking and admission to all Virginia State Parks.
• Overnight stay discounts for DCR classified, retired, and wage staff (after six months of service):
  • Free camping outside the Memorial Day to Labor Day season for sites accommodating up to six people.
    • Free Sunday - Thursday camping (excluding the night before holidays) during the Memorial Day–Labor Day period.
  • 50% off cabins (up to three bedrooms) outside the Memorial Day–Labor Day season for up to 14 nights. Two‑night minimum required. Bunkhouses, camping cabins, and yurts are included; one‑night yurt stays receive a 25% discount.

Join us and make Virginia’s great outdoors part of your life — it’s one of the many ways we show our appreciation for the people who make DCR’s mission possible!

Contact Information

Name: Human Resources

Phone: N/A

Email: HR@DCR.Virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.