Business Operations Manager

Business Operations Manager
Company: RayNeo USA
Location: Fully remote, United States
Employment type: Full-time
Salary: $110,000 – $135,000 per year, plus benefits

About RayNeo
RayNeo builds augmented reality glasses that bring digital experiences into everyday life. We are a fast-moving consumer technology company working at the edge of what wearable devices can do, and we are looking for a Business Operations Manager to help us scale smartly.

About the Role
As Business Operations Manager, you will keep RayNeo running efficiently as we grow. You will work across teams to improve processes, track performance, support planning and turn data into clear decisions for leadership.

What You Will Do
• Design, improve and document business processes across sales, marketing, product and support
• Build and track key performance metrics, dashboards and regular business reviews
• Support annual and quarterly planning, budgeting and forecasting
• Analyse operational data to find problems, risks and growth opportunities
• Coordinate cross-functional projects and keep them on time and on budget
• Manage vendor relationships, contracts and operational tools
• Prepare clear reports and recommendations for senior leadership
• Help launch products in new markets and channels

What We Are Looking For
• 5+ years of experience in business operations, strategy, consulting or a similar role
• Strong analytical skills and comfort working with data, spreadsheets and BI tools
• Proven ability to improve processes and lead cross-functional projects
• Excellent communication skills, written and verbal
• Highly organised, with strong attention to detail
• Comfortable working independently in a remote team across time zones
• Bachelor's degree in business, economics, engineering or a related field, or equivalent experience

Nice to Have
• Experience in consumer electronics, hardware, AR/VR or tech
• Experience with supply chain, inventory or e-commerce operations
• MBA or relevant certification

What We Offer
• Salary of $110,000 – $135,000, based on experience
• Fully remote work
• Health, dental and vision coverage
• Paid time off and company holidays
• A key role in scaling a growing AR brand