Business Operations Supervisor

Summary

Responsible for supervising the scale-house operational support and financial reporting activities of the Landfill department; , purchasing and other revenue generating operations. Providing direction and support of scale house staff; directing and coordinating monthly customer billing, processing of accounts payable, and financial reporting. Provides administrative support as needed.

Number of Direct and Indirect Reports (include titles): 5 - Customer Service Representatives

Salary: Depending on qualifications and experience

Essential Duties and Responsibilities

• Direct and resolve operational duties within the scale house daily operating functions.
• Oversee administrative support operations for the Department. Evaluate staff performance, assess training needs, and develop improvements to workflow.
• Manage staff work schedules in conjunction with operational needs.
• Organize and direct preparation of monthly financial report.
• Administer and review monthly customer billing and accounts receivable.
• Monitor and control flow of cash receipts and disbursements.
• Aid and coordination with Purchasing Department to Financial Manager.
• Review and submit purchasing procurement process documentation.
• Maintain and support interactions with internal and external customers to address issues for resolution.
• Other duties as requested by management.

Minimum Qualifications

• 4-6 years of experience in bookkeeping, accounting, finance, customer service and/or administrative support
• 4-year college degree in Accounting, Finance, Business or related field
• Experience with progressive responsibility

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job

Knowledge, Skills & Abilities

• Extensive knowledge in fields of business managerial concepts
• Excellent analytical skills and attention to details
• Skill in research, analysis, and data measurement techniques and tools
• Proficient skills in Microsoft Office and other software
• Excellent project management and organizational skills
• Excellent time management skills
• Ability to interact with employees at all levels
• Ability to multitask and adapt to changes in initiatives and requirements
• Ability to manage diverse staff and multi-functional departmental division
• Ability to develop business forecasts and models
• Ability to apply cross-functional knowledge

Licenses and Certifications

Valid Class C Texas driver's license

Physical Requirements / Work Environment

The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hards.