DescriptionAs a Business Program Manager, you work on well-defined tasks within the scope of a broader project under direct guidance. You utilize existing automation tools or scripts to help reduce manual testing efforts or automate use cases. You collaborate with other project managers in a team setting to ensure that processes are applied consistently throughout the project. You are developing the technical skill set and knowledge needed to develop and improve project processes that improve efficiency and work product quality. You are able to effectively prioritize work and display reasonable judgment in setting priorities, recognizing when help is needed. Responsibilities include:
- Develop written documentation that defines solution scope, solution design, task-level deliverables, milestones, and management processes to ensure stakeholder accountability with regular guidance.
- Assist with developing strategic programs; act as an authority in the domain within own team to facilitate the leadership team on making decisions to move product/program excellence forward.
- Contribute to establishing and tracking process in collaboration with stakeholders, hold stakeholders/own teams accountable for following the established processes: identify sponsors and stakeholders and secures resources, ensure work alignment with compliance/privacy policies, identify opportunities for and implement process improvements (e.g., automating the process), and support or promote the adoption of processes with direct guidance.
- Assist with streamlining program goals and prioritization as the leader/stakeholder with direct guidance, translate other stakeholders' needs into program goals and prioritized deliverables, define program roadmap and work streams, and drive decisions on prioritizing goals and deliverables.
- Support the development of project roadmaps and use them to manage stakeholder expectations, as well as for communicating plans and coordinating resources.
- Manage expectations and maintain relationships with stakeholders within own team to build rapport and credibility, plan, create, deliver content, and provide input to help stakeholders achieve project goals.
- Deliver effective, strategic communications directed toward a variety of stakeholder groups/audiences in order to share and solicit information depending on the need, with direct guidance.
- Support risk identification and risk assessment activities with direct guidance as well as monitoring risk and recording its evolution and influence on project/program objectives.
- Collaborate with team members and/or key stakeholders to understand or identify work problems and program goals, obtain prioritized deliverables, and discuss program impact within own team.
- Contribute to refining Objectives and Key Results (OKRs) across a single program. Contribute to progress on OKRs with the organizational team.
- Partner with and support cross-functional teams and stakeholders with direct guidance.Minimum role qualification requires proficiency in:
- Opportunity identification
- Consultative skills
- Manage meetings effectively
- Situational leadership
- Education and learning in subject matter domains
- Industry knowledge
- Product knowledge
- Client/partner management
- Networking
- Program Management (Knowledge)
- Storytelling
- Resource allocation
- Risk management
- Data analysis and synthesis
- Business acumen
EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans. |