Business Services Manager | Full-Time

Position: Business Services Manager

Department: Business Services

Location: Glencoe, MN (On-site)

Remote Work: No

Status: Full-Time Exempt

Hours Per Pay Period: 80

Schedule: This is a full-time Monday-Friday exempt position requiring a minimum of 80 hours per pay period.

Hours: Candidate preference of core hours between 7:00 a.m. - 5:00 p.m.

Weekend Rotation: None

Glencoe Regional Health (GRH) fosters a culture that cares. Our mission is to improve every life by offering high-quality, safe, and accessible healthcare. We strive to be both the provider of choice and the employer of choice. Our family of care includes a critical access hospital, skilled nursing facility, independent senior apartment complex, and three primary care clinics.

We see every day that engaged employees provide the best care. Our people set us apart, and we recognize our employees through gratitude programs and events throughout the year. Like our staff, our engagement scores go above and beyond, scoring higher than the national average for healthcare employers. We provide compassionate care for all by hiring people who align with our values. At GRH, we care for you like family.

Position Summary:

The Business Services Manager role provides leadership and oversight of daily Business Servies operations, including claims submission, billing follow-up, denial management, and prior authorizations. We''re looking for a healthcare professional with revenue cycle experience and strong leadership skills to help drive performance, process improvement, departmental KPIs, and promote a collaborative team environment.

Education & Experience:

• Bachelor's degree in Healthcare Administration, Business, Finance, or related field preferred; equivalent experience considered.
• Minimum of five years of healthcare experience in a hospital or clinic setting required, including prior supervisory or team-lead responsibilities.

Required Skills and Abilities:

• Strong knowledge of third-party payer requirements, medical terminology, coding basics, and healthcare billing regulations.
• Demonstrated ability to lead teams, manage multiple priorities, and drive performance improvement.
• Proficiency with electronic health record (EHR) and practice management systems; strong analytic and reporting skills. Epic experience a plus. Excellian experience preferred.
• Excellent communication, problem-solving, and organizational abilities.

Compensation and Benefits:

Compensation decisions are made based off of several factors including relevant work experience, education, certification and licensure as well as internal equity. It is not typical for an individual to be hired at the top of their salary range.

Salary Range: $69,000 to $88,000 annually

Wages are just one part of our employee compensation package. To review our Employee Benefits, visit Employee Benefits | Glencoe Regional Health

Glencoe Regional Health is an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to any protected characteristics under applicable law.