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Netcracker Intelligent Customer Experience Featured Digital Transformation Solutions Netcracker Digital Satellite Solution Netcracker Digital Platform Netcracker Broadband Experience Solutions for Cable MSOs MVNO Cloud Solution

Monetization and Customer Experience Netcracker Intelligent Customer Experience Netcracker Convergent Charging System Netcracker Intelligent B2B CPQ Solution 5G Monetization Netcracker Cloud BSS Intelligent Sales Automation Digital Marketplace Next-Generation Revenue Management Partner Ecosystem Management

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About Us Netcracker is ready to help you innovate, disrupt and lead. Netcracker's innovative solutions, advanced technology, and value-driven services help service providers achieve their digital transformation goals and deliver measurable growth. Partners Explore how Netcracker is bringing together leading technologies, industry expertise and co-innovation models to accelerate customer success and facilitate scalable, multivendor business transformation. Contact Us Connect with Netcracker's global experts in AI-driven digital transformation solutions empowering service providers to innovate, automate and grow. Careers Join Netcracker's global team that is driving the industry forward with innovative, technology-powered solutions that blend creativity, teamwork, and continuous learning. Netcracker Cybersecurity Read about Netcracker's holistic cybersecurity solution that safeguards operators' infrastructure, applications, and data with a focus on governance, compliance, and trusted protection.

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Netcracker Showcases Autonomous Operations with Agentic AI at FutureNet World 2026

April 14, 2026

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Rakuten Mobile Extends Partnership with Netcracker for AI-Enabled Digital BSS to Support its Mobile Network in Japan

March 31, 2026

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Netcracker Reinforces Commitment to the U.S. Paralympic Ski & Snowboard Team at Adaptive Spirit 2026

March 30, 2026

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Netcracker Reaches Significant Milestone with Major OSS Modernization Program for BICS

March 18, 2026

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2026 CMSWire Impact Awards - Best Customer Experience Transformation

April 9, 2026

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2026 Artificial Intelligence Excellence Award - Telecommunications

March 25, 2026

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2026 Pinnacle Awards: Artificial Intelligence - AI for Customer Experience

March 11, 2026

2026 Pinnacle Awards: Artificial Intelligence - High-Scale AI Deployment

March 11, 2026

The AI Roadmap for Operators: Netcracker CTO Breaks It Down at MWC26 - Bob Titus

March 25, 2026

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MWC26: How Netcracker is Helping Telcos Advance Agentic AI

March 20, 2026

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Monetizing 5G Ecosystems With Intelligence

February 16, 2026

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Developing Telecoms Global Forecast 2026 (Featuring John Byrne, Director, Strategy)

December 11, 2025

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Agentic AI in CPQ - The Catalyst for Greater Enterprise Growth for CSPs

February 11, 2026

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Telecom Billing Market Radar 2025

December 13, 2025

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Developing an Optimum Agentic Architecture

December 8, 2025

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The Profound Impact of Agentic AI on Telecom

November 11, 2025

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Adaptive Spirit 2026

April 9, 2026

Read more

CNG 2026

March 24, 2026

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MWC 2026

March 2, 2026

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TM Forum Tokyo 2026

January 28, 2026

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Network Intelligence Meets Business Transformation

April 17, 2026

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On Video: YouSee's Transformation Journey

April 14, 2026

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On Video: The Intelligence Divide: Governing AI at Scale

April 6, 2026

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Netcracker at MWC 2026: A Bold Vision for Agentic AI and the Future of Telecom

February 10, 2026

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All Customers Industry-specific solutions tailored to the unique needs of each vertical, helping achieve measurable business outcomes Utilities Modernize utility operations for reliability, efficiency and customer satisfaction ICT Accelerate partner and customer onboarding, automate services and scale multi-vendor ICT ecosystems Communications Connect customer experience, revenue and network operations to turn complexity into faster launches and revenue growth Satellite Streamline multi-orbit operations, onboard partners faster and ensure reliable satellite services Finance Enable digital finance with secure, real-time operations and ecosystem control Transportation and Logistics Predict disruptions, optimize assets, maximize partner performance and automate operations Smart Cities Deliver secure and citizen-centric engagement, IoT and AI-driven services for efficient urban management Entertainment Optimize experiences, monetize content and orchestrate partners ecosystems

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Netcracker Technology - Candidate Privacy Notice n

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• What is the purpose of this document? n

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Netcracker Technology ("Netcracker" or "we" or "us") is responsible for deciding how the personal information that you provide as part of your application for a job with Netcracker, is used. We are made up of various group companies. This notice provides you with key information about how the Netcracker company you are applying to will use your Data.

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• Definitions to help you understand this Privacy Notice n

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Defined Term

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Meaning

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Data

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Any Personal Data, and where relevant, any Special Categories of Personal Data.

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Personal Data

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Any information about Employees, who can either be directly identified from the data or indirectly identified if that information was connected with other information.

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Processing

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Any handling of an Employee's Personal Data including (but not limited to) the collection, storage, organising, use and destruction of that data.

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Special Categories of Personal Data

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Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership; genetic data or biometric data; and data concerning health or sex life and sexual orientation.

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• The kind of information we hold about you n

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In connection with your application, we will collect and store Data that is contained in;

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• your CV; n
• your covering letter; n
• your on-line application through Greenhouse; and n
• any information you provide to us during an interview. n

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We may also collect, store and use the following Special Categories of Data, including

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• information about your race, ethnicity, religious beliefs, sexual orientation or political opinions; and n
• information about your health, including any medical condition, health and sickness records. n

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• How is your Data collected? n

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We may collect Data directly from you but also from any appointed background check provider or credit reference agency, your named referees and certain publically accessible Data sources (for example from LinkedIn).

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• How do we use your Data? n

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We will use the Data we collect about you to:

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• assess your skills, qualifications, and suitability for the applicable role; n
• carry out background and reference checks, where applicable; n
• communicate with you about the recruitment process; and n
• keep records related to our hiring processes. n

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We have a legitimate interest in Processing your Data to make sound, fair and justifiable recruitment decisions, to benefit the Netcracker business.

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• How do we use Special Categories of Personal Data? n

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We will use your Special Categories of Personal Data in the following ways:

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• We will use information about your disability status to consider whether we need to provide appropriate adjustments during the recruitment process; and n
• We will use information about your race or national or ethnic origin, religious, philosophical or moral beliefs, or your sexual life or sexual orientation, to ensure meaningful equal opportunity monitoring and reporting. n

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The above Processing is being conducted for the purposes of carrying out obligations and exercising rights in the field of employment law.

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• What happens if you don't provide any relevant Data? n

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If you fail to provide any Data when requested (following the initial Data you are submitting on this site), we will not be able to evaluate your application and therefore process your application further.

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• Automated decision-making n

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You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making.

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• Why might we share your Data? n

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Your Data may be shared with the following third parties for the purposes of processing your application:

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• Other companies within the Netcracker group of companies, which are based in the United States. If you are applying to us from the EU, the internal transfer of Data to the United States of America will be subject to appropriate additional safeguards, such as the privacy shield, or the EU Standard Contractual Clauses. n
• Greenhouse Software, Inc, a cloud based services provider located in the United States of America and engaged to help Netcracker manage the recruitment and hiring process. The transfer will be subject to appropriate additional safeguards under the privacy shield. n
• Certain third-party organisations that Netcracker will engage to help evaluate your application, who are located both inside and outside of the EEA. n

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• For how long will we use your Data? n

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If your application is unsuccessful, unless we have a legitimate reason for retaining the Data for longer, we will retain only limited aspects of your Data for a period of two years after we have communicated our decision to you. We may also retain your application so we can consider you for future roles, if this is acceptable to you. After these periods, we will securely destroy your Data.

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If your application is successful, we may retain any relevant Data that you have provided as part of the application process in the Greenhouse applicant tracking system and/or your personnel file. The remaining information shall be securely destroyed.

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• What rights do you have in connection with your Data? n

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Under certain circumstances, by law you have the right to:

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• Request access to your Data (commonly known as a "data subject access request"). This enables you to receive a copy of the Data we hold about you and to check that we are lawfully Processing it. n
• Request correction of the Data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected. n
• Request erasure of your Data. This enables you to ask us to delete or remove Data where there is no good reason for us continuing to Process it. You also have the right to ask us to delete or remove your Data where you have exercised your right to object to processing (see below). n
• Object to Processing of your Data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your Data for direct marketing purposes. n
• Request the restriction of Processing of your Data. This enables you to ask us to suspend the processing of Data about you, for example if you want us to establish its accuracy or the reason for processing it. n
• Request the transfer of your Data to another party. n

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If you have any questions about this privacy notice, please contact Privacy@Netcracker.com. You have the right to make a complaint in relation to how your data is used at any time to the supervisory authority in the country you are resident in, where you work, or where the alleged infringement of your data rights took place.

","name":"question_62909519","type":"multi_value_single_select"}]' :job-id="7552555">

Business Solution Architect

Texas, United States

We're building the future of how the world communicates.

Netcracker, part of NEC Corporation, combines deep telecom industry expertise with cutting-edge cloud-native and AI-powered innovations to enable communications service providers and enterprises to transform their businesses, unlock innovation, and create meaningful digital experiences for millions of people around the world. With more than 30 years of experience serving over 250 customers in more than 70 locations worldwide, we are the global market leader in telecom software and services.

Join us and be part of a team that is not just keeping up with the digital future but is leading the way.

Job Summary

The Business Solution Architect is accountable for defining and governing end-to-end solution architecture for the company's telco software offerings while serving as a trusted technology advisor to telecom operator clients. The role guides customers on architecture modernization, cloud adoption, OSS/BSS strategy, and complex system integration, ensuring alignment between business intent, solution design and delivery feasibility.

As the senior technical authority, the BSA sets architecture standards and reference designs across products, works closely with the CTO and engineering teams, and supports complex customer engagements. With deep expertise in OSS/BSS, cloud-native architectures, APIs, and telco standards, the role ensures scalable, secure, and future-ready solutions for both the vendor and its clients.

They contribute to solution architectures and best practices, but with a strong emphasis on customer-specific solution design, storytelling, and executive communication, ensuring solutions are scalable, secure, and future-ready while bringing business value in customer reality.

Responsibilities

• Proven expertise in solution and enterprise architecture for large-scale, mission-critical software systems, with strong ability to frame architecture in business terms
• Strong client advisory mindset, capable of understanding customer strategy, identifying constraints and obstacles, and proposing solution options with clear rationale and impact
• Deep understanding of telecommunications architectures, including OSS/BSS, network and service orchestration, charging, billing, and customer management and integration with network platforms
• Ability to design and articulate end-to-end solution architectures, spanning products, integrations, data, and operational processes
• Expertise in cloud-native architectures, microservices, APIs, and event-driven design
• Strong knowledge in legacy modernization and complex system integration, including multi-vendor brownfield environments
• Architecture governance skills, including defining principles, standards, reference architectures, and design review processes
• Ability to develop and articulate end-to-end solution narratives, including architecture diagrams, transformation roadmaps, and business-aligned trade-offs
• Excellent communication, storytelling, and influencing skills across executive, technical, and commercial audiences
• Proven ability to create clear, compelling, and executive-ready presentations that convey architectural intent and business value
• Ability to balance customer vision, product capabilities and delivery constraints

Skills and experience

• 12+ years of experience in software architecture, with significant experience in the telecommunications industry
• Demonstrated experience leading architecture for complex, multi-vendor telco environments
• Proven track record advising telecom operators on technology transformation, cloud migration, and OSS/BSS modernization from strategy to execution
• Experience working closely with engineering and delivery teams to ensure solutions are implementable and coherent
• Experience supporting pre-sales, RFPs, and executive customer engagements, including solution positioning and differentiation
• Familiarity with TM Forum standards (e.g., TMF Open APIs, SID, eTOM)
• Experience working in Agile, DevOps, and CI/CD delivery models
• Prior experience in a software vendor or system integrator environment preferred
• Ability to Travel

Education

• Bachelor's degree in Computer Science, IT or related field.

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