Business Solutions Consultant

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

Position Summary:

The Business Solutions Consultant (BSC) plays a key role in driving employer engagement, managing On-the-Job Training (OJT) and Work Experience (WEX) opportunities, and connecting qualified job seekers with high-demand, high-growth career pathways. The BSC is responsible for meeting established annual performance goals related to employer engagement, business services, work-based learning placements, and workforce outcomes. Reporting to the Business Services Manager, the BSC supports the implementation of regional workforce strategies and ensures alignment with labor market demands. The ideal candidate is a strategic communicator, relationship-builder, highly organized, and results-driven professional with a passion for workforce and economic development.

Key Responsibilities:

Employer Engagement & Relationship Building

• Conduct regular outreach to employers to identify workforce needs and promote WIOA-funded services such as OJT, WEX, and hiring events.
• Build and maintain strong relationships with local businesses, chambers of commerce, industry associations, and community stakeholders.
• Collaborate with employers to design customized training or placement opportunities aligned with local labor market demand.
• Serve as a consultant to businesses, offering workforce solutions and support in navigating program eligibility and funding processes.
• Represent the workforce system at business forums, chamber events, and industry meetings.

On-the-Job Training (OJT) & Work Experience (WEX) Management

• Identify suitable employers and job seekers for OJT and WEX placements.
• Coordinate OJT and WEX agreements, ensuring compliance with program policies and documentation requirements.
• Monitor participant progress and employer satisfaction throughout the training period.
• Track and manage performance outcomes and expenditures related to OJT/WEX placements.

Participant Preparation & Support

• Engage with job seekers to identify their career interests and readiness for work-based learning opportunities.
• Assist participants with resume updates, interview preparation, and soft skill development tailored to employer expectations.
• Match participants with appropriate OJT/WEX placements and follow up to ensure successful integration.

Hiring Events & Community Connections

• Coordinate, promote, and execute job fairs, hiring events, and employer panels in collaboration with SC Works Centers and community partners.
• Represent the program at community meetings, partner events, and employer forums to increase visibility and drive engagement.
• Promote equitable access to workforce services, especially for rural and underserved populations.

Labor Market & Industry Intelligence

• Utilize labor market data and employer feedback to inform service delivery and identify emerging workforce trends.
• Maintain accurate records of employer interactions, job orders, and outcomes in state and local systems.

Collaboration & Service Integration

• Work closely with SC Works center staff, training providers, and community partners to ensure seamless service delivery.
• Participate in Integrated Business Services Team meetings and contribute to regional workforce planning efforts.
• Support the Business Services Manager in implementing sector strategies and special projects.

Compliance & Reporting

• Ensure all employer services and work-based learning activities comply with WIOA and state policies
• Maintain documentation and reporting in accordance with federal, state, and local requirements.

Work Environment & Travel:

Based in SC Works Centers across the region; travel throughout Lancaster, York, and Chester Counties required. Occasional evening or weekend hours may be needed for hiring events or outreach.

Qualifications

Required Skills & Qualifications:

• High School Diploma or equivalent.
• Two (2) or more years of experience in workforce development, business engagement, human resources/recruitment, sales, or community outreach
• Demonstrated ability to meet or exceed annual performance goals, business development targets, or program outcomes.
• Proven ability to manage multiple projects and priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with the ability to build trust, credibility, and long-term relationships with employers, community partners, and job seekers.
• Proficiency in data management, reporting, and documentation.
• Familiarity with workforce development, WIOA programs, economic development, or related workforce initiatives.
• Must be comfortable using technology, customer relationship management (CRM) systems, and case management systems.
• Ability to analyze employer workforce needs and develop customized workforce solutions.

Preferred Qualifications:

• Experience in business-to-business (B2B) sales, account management, business development, or consultative selling.
• Experience working with employers to develop workforce solutions, training programs, or talent pipelines.
• Knowledge of local labor market trends, high-demand industries, and workforce development resources.
• Experience coordinating hiring events, job fairs, or employer engagement activities.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact recruitassist@apmnet.us.