Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a health and wellness organization located in Pittsburgh and operates health insurance plans in Pennsylvania, Delaware, and West Virginia.
Job Title: Business Technical Analyst
Location: Remote
Duration: 4 Months
Job Type: Temporary Assignment
Work Type: Remote
Job Description:
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Job Summary
- This role supports one or more technical aspects of the application product life cycle, within a sub-product scope.
- You will collaborate with customers to understand capability needs, gather project specifications, create business cases and cost sheet analysis, and translate high-level business needs into detailed requirements.
- You'll analyze data to determine business problems, trends, or opportunities for process improvements, and create/execute test cases.
- This position also involves providing root cause analysis and corrective action plans, verifying delivery of customer needs, and ensuring quality delivery.
- You will be responsible for identification, documentation, and resolution of risks, defects and issues, and analyzing market trends for competitive insight.
- You will build organizational and platform knowledge and mentor junior resources.
- This role requires a thorough understanding of end systems impact of changes across multiple systems.
- Technical domains include, but are not limited to, Infrastructure, Networking/Telecommunications, Release Management, and Application/Platform Support.
- A key aspect of this role is leveraging AI tools, such as Google Gemini or Claude AI, to enhance data analysis, generate insights, and automate parts of the documentation process, thereby increasing efficiency and accuracy.
- Work with customers, Technical Engineers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions.
- Responsible for creation and maintenance of deliverables such as business vision, requirements, personalization to different clients, and user interface design.
- Collaborate effectively with cross-functional teams, leveraging diverse technology skills and perspectives to proactively identify and address technology development/delivery related challenges across project phases, driving insights and solutions to ensure successful project delivery.
- Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.
- Assure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.
- Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
- Other duties as assigned or requested.
- 3 years of experience in Information Systems or Technology.
- 1 year of experience in Lean/Six Sigma.
- 1 year of experience in Health Insurance or Healthcare Industry.
- Experience with Claude Code or Google Gemini.
- Analytical Skills.
- Problem-Solving.
- Communication Skills.
- Bachelor's degree in Business Administration, Business Management, Information Systems or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
- Master's degree in Business Administration, Business Management, Information Systems or related field.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Numbers & Facts
| Location | Pittsburgh, PA (Remote) |
| Industry | Computer/IT Services |
| Salary | $53.12–$66.63 |
| Company Size | 100 to 499 employees |
| Year Founded | 2009 |
| Website | http://www.tekwissen.com/ |
About Company
WE THE TEKWISSEN PEOPLE
TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.
To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.
Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.
It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.
Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.Skills
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