Business Technology Partner

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world's first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Join us in transforming healthcare, improving lives, and driving meaningful change through innovative medical technology.

We are seeking a strategic and collaborative Business Technology Partner to serve as a key liaison between Noctrix Health's business functions and Technology organization. This role will partner closely with business leaders to understand strategic priorities, identify technology-enabled opportunities, and translate business needs into actionable technology strategies, solutions, roadmaps, and rapid proofs of concept.

The ideal candidate combines strong business acumen with hands-on Salesforce development experience and a broad understanding of enterprise technology. This individual has demonstrated experience building trusted relationships with technical and non-technical stakeholders, rapidly evaluating emerging platforms, and developing proofs of concept that validate how technology can solve business problems. The role will help ensure technology investments are aligned with organizational goals, deliver measurable business value, and support continued growth and operational scalability.

This is a remote position based in the United States.

Responsibilities:

• Serve as a trusted technology partner to business leaders, developing a deep understanding of business priorities, operating models, processes, challenges, and future needs
• Translate business goals into technology strategies, roadmaps, requirements, use cases, success criteria, and scalable solutions aligned with organizational priorities
• Identify and advance opportunities to improve business outcomes through technology, data, automation, AI, digital capabilities, process simplification, and improved user experiences
• Design, build, configure, test, and support Salesforce capabilities, including automation, integrations, reporting, dashboards, data models, security, and custom development as needed
• Rapidly evaluate emerging platforms and create proofs of concept, prototypes, or pilots that validate feasibility, document outcomes, and inform investment or production decisions
• Facilitate alignment across business, Technology, Quality, Regulatory, Legal, Finance, and other stakeholders on priorities, requirements, timelines, governance, risks, and tradeoffs
• Support planning and prioritization of technology initiatives based on business value, strategic alignment, risk, complexity, dependencies, resources, and expected benefits
• Maintain visibility into initiative progress, portfolio performance, milestones, dependencies, delivery issues, stakeholder concerns, and measurable business outcomes
• Ensure solutions appropriately address scalability, integration, data, security, privacy, compliance, operational support, and long-term sustainability requirements
• Communicate technology strategies, roadmaps, project status, risks, decisions, and recommendations clearly to business and Technology leadership

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Business, Engineering, or a related field
• Minimum of 5 years of experience across technology business partnering, business analysis, IT consulting, product management, technology strategy, digital transformation, Salesforce development, or related disciplines
• Hands-on Salesforce development and administration experience, including solution design, configuration, automation, security, data modeling, reporting, integrations, APIs, and deployment practices
• Ability to rapidly learn new platforms, build proofs of concept or prototypes, evaluate outcomes, and translate successful solutions into scalable, secure, supportable implementations
• Proven ability to partner with business leaders, understand strategic objectives, and translate business needs into technology strategies, roadmaps, requirements, and measurable outcomes
• Strong understanding of enterprise systems, integrations, data, digital capabilities, architecture, business operations, financial considerations, and organizational priorities
• Demonstrated ability to manage multiple initiatives, competing priorities, dependencies, stakeholders, risks, and decisions in a fast-paced, high-growth environment
• Strong analytical, problem-solving, communication, relationship management, influencing, and cross-functional collaboration skills
• Ability to explain complex technology concepts, risks, and tradeoffs in clear business terms and translate strategy into actionable plans and priorities

Preferred Qualifications:

• Experience in technology business partnering, IT strategy, enterprise technology, or digital transformation within healthcare, medical devices, life sciences, or another regulated environment
• Salesforce Platform Developer I, Platform App Builder, Administrator, or comparable Salesforce certification
• Experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, or relevant industry solutions
• Experience with cloud platforms, data and analytics, AI, automation, ERP, CRM, integration platforms, or other enterprise technologies
• Experience with healthcare operations and enterprise revenue cycle management platforms such as NikoHealth and Brightree, telephony or contact center platforms such as Dialpad and Twilio, and related integrations
• Experience supporting AI or automation initiatives from opportunity identification through implementation and adoption
• Experience developing technology business cases, investment proposals, and multi-year roadmaps
• Familiarity with Agile, product management, project management, DevOps, and business process improvement methodologies
• Experience managing technology vendors, consultants, or other third-party partners
• Experience supporting enterprise system implementations or major technology transformation initiatives
• Experience with change management and driving adoption of new technology capabilities
• MBA, master's degree, or relevant technology, project management, product management, or business analysis certification

Key Measures of Success:

• Alignment of technology investments and roadmaps with business priorities and organizational strategy
• Strength of relationships and effectiveness of partnership between business functions and Technology
• Successful delivery and adoption of strategic technology initiatives
• Measurable business value generated through technology, including productivity improvements, cost savings, revenue enablement, improved scalability, or operational efficiency
• Effective prioritization and management of the technology portfolio supporting assigned business areas
• Adoption and effective utilization of new technology capabilities
• Reduction of technology, operational, security, and business risks
• Progress against agreed technology roadmaps, milestones, and strategic priorities
• Ability to identify and implement opportunities for automation, AI, process improvement, and digital transformation
• Successful creation and evaluation of proofs of concept that accelerate learning, reduce solution risk, and inform technology investment decisions
• Quality, scalability, security, reliability, and adoption of Salesforce solutions delivered for the business

Compensation:

• Base Pay: $130,000–$160,000 per year
• Annual Bonus Eligibility