Business Technology Product Manager

At Connect Centric, we are more than just consultants, we are partners committed to our clients' success. We take a hands-on approach, working closely with our clients to transform strategies into measurable, real-world outcomes. As a strategy execution team, we take full ownership of every initiative from start to finish, ensuring that our clients see tangible results, not just ideas.

Position Description
Connect Centric is seeking an experienced Business Technology Product Manager to support business owners in planning, coordinating, and executing a diverse portfolio of technology-enabled business initiatives.

The ideal candidate has demonstrated experience managing multiple concurrent business technology initiatives, working directly with business stakeholders, and operating within Agile and Scaled Agile Framework (SAFe) environments. They understand product management practices, including roadmaps, backlogs, prioritization, and product lifecycle management, and can apply those practices to support business owners and coordinate delivery across teams.

What You Will Do

• Manage execution across a diverse portfolio of concurrent business technology initiatives, including enterprise application implementations, system enhancements, business process improvements, workflow automation, and digital transformation efforts.
• Partner directly with business owners and stakeholders to understand business objectives, clarify requirements, establish priorities, and translate business decisions into actionable delivery plans.
• Support business owners in developing and maintaining product roadmaps, defining delivery priorities, and aligning initiatives with organizational objectives.
• Apply Product Management principles to support product planning, lifecycle management, continuous improvement, and delivery of business value.
• Work within SAFe environments, participating in Program Increment (PI) Planning, coordinating cross-team dependencies, tracking commitments, and supporting delivery against agreed objectives.
• Support backlog refinement, prioritization discussions, requirements clarification, and alignment between business needs and delivery activities.
• Develop and maintain project and product delivery plans, schedules, milestones, resource plans, risk registers, issue logs, dependency trackers, and status reports.
• Manage competing priorities and dependencies across multiple initiatives, identifying potential conflicts and facilitating decisions with the appropriate business owners.
• Facilitate stakeholder meetings, planning sessions, delivery reviews, and cross-functional discussions to maintain alignment and resolve obstacles.
• Monitor delivery progress, identify risks and issues, coordinate corrective actions, and escalate decisions requiring business owner or leadership involvement.
• Work with business owners to establish measurable outcomes, track delivery performance, and evaluate whether implemented solutions meet business expectations.
• Coordinate business requirements, user acceptance testing (UAT), implementation readiness, stakeholder communications, training coordination, and operational transitions.
• Provide clear, concise updates to business owners and senior leadership regarding progress, risks, dependencies, resource needs, and decisions required.
• Support business process improvements, organizational change management, stakeholder readiness, and adoption of new technology-enabled capabilities.
• Ensure initiatives follow established governance practices, delivery standards, and organizational policies.

Required Qualifications

• Bachelor's degree in Business Administration, Information Systems, Project Management, or a related field, or equivalent relevant professional experience.
• Minimum of seven (8) years of experience in product management, business technology project management, or related enterprise delivery roles.
• Demonstrated experience managing execution across a diverse portfolio of concurrent business technology initiatives involving different business functions, stakeholders, systems, and delivery teams.
• Direct experience working within a Product Management Model, including supporting product strategy execution, roadmap planning, backlog management, prioritization, and continuous delivery of business value.
• Practical experience working within SAFe environments, including PI Planning, Agile delivery coordination, cross-team dependency management, and collaboration with Product Owners and Agile teams.
• Experience working directly with business owners, department leaders, and senior stakeholders to understand objectives, clarify requirements, manage expectations, and facilitate business decisions.
• Demonstrated ability to coordinate cross-functional business and technology teams throughout planning, implementation, testing, and operational transition.
• Experience managing business initiatives involving technology implementations, enterprise applications, process improvements, workflow automation, or digital transformation.
• Experience managing multiple priorities, schedules, resources, risks, issues, and dependencies across concurrent initiatives.
• Ability to facilitate discussions, resolve competing priorities, coordinate decisions, and maintain alignment among stakeholders with different business objectives.
• Experience supporting user acceptance testing, business readiness, implementation planning, change management, and stakeholder adoption.
• Experience preparing executive-level status reports, dashboards, roadmap updates, risk summaries, and decision-support materials.
• Proficiency with product and project management tools such as Jira and Smartsheet.
• Excellent written and verbal communication skills, including the ability to communicate effectively with business stakeholders, technology teams, vendors, and senior leadership.
• Strong organizational, analytical, facilitation, problem-solving, and time management skills.
• Ability to work independently, navigate ambiguity, exercise sound judgment, and maintain accountability for delivery outcomes.

Preferred Qualifications

• SAFe certification, such as SAFe Agilist (SA), SAFe Product Owner/Product Manager (POPM), or an equivalent certification.
• Project Management Professional (PMP) certification.
• Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent Agile certification.
• Experience supporting the adoption or implementation of a Product Operating Model within an enterprise organization.
• Experience working closely with Product Managers, Product Owners, Business Relationship Managers, or business capability owners.
• Experience coordinating delivery across multiple Agile teams or Agile Release Trains.
• Experience supporting enterprise business transformation, operational modernization, or digital enablement initiatives.
• Familiarity with organizational change management, business process improvement, stakeholder engagement, and technology adoption.

Position Details

• Position Type: Full-time W-2 contract position
• Location: Washington, DC
• Work Arrangement: Hybrid (Two days per week onsite required)
• Compensation: $125,000–$135,000 annually
• Work Authorization: Must be legally authorized to work in the United States without current or future employer sponsorship.

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