Business Unit Training Specialist - IT

Business Unit Training Specialist - IT

Location: Hillsboro, OR, United States

Date Posted: Oct 28, 2026

Schedule: Monday - Friday 8am - 5pm

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Description

This role develops, delivers, and enhances learning programs that strengthen workforce capability within a business unit or functional area. This role leads the design of training solutions, partners with leaders to identify emerging skill needs, and evaluates learning effectiveness to drive continuous improvement across processes, technical skills, and competencies.

Here's what you can expect from the job and what you need to be successful:

What You'll Do :

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Design and develop training programs that address technical processes, systems, and competency requirements; create learning objectives, curriculum, assessments, and supporting materials.
• Lead training delivery through instructor‑led, virtual, and blended formats, adapting approach based on audience expertise and learning needs.
• Conduct learning needs assessments using performance trends, feedback, and process data; recommend training strategies and prioritize solutions aligned to business goals.
• Evaluate program effectiveness through assessments, qualitative feedback, and performance indicators; identify opportunities to enhance content, delivery methods, or reinforcement strategies.
• Consult with leaders and subject matter experts to translate complex technical or operational concepts into accessible, meaningful learning experiences.
• Maintain and update curriculum to ensure accuracy, alignment with current processes, and adherence to organizational standards.
• Coordinate program logistics including scheduling, communication, readiness activities, and ensuring learners have necessary tools and materials.
• Support or manage vendor relationships when external content or specialized delivery is required, ensuring alignment with internal standards and objectives.
• Utilize learning technologies and tools (LMS, reporting tools, content authoring platforms) to publish content, track participation, and generate insights.

Typical Scope:

• Applies practical and theoretical knowledge of job area with a growing understanding of functional area and specialized discipline. Gains exposure to complex tasks.
• Accountable for assigned tasks and projects. Works independently and may lead small projects or influence decisions. Transactional relationships with peers and supervisor.
• Analyzes and works on moderately complex problems and tasks. Adapts procedures and recommends solutions, while exercising judgement.
• Works independently on most tasks, but is occasionally directed. Demonstrates discretion in daily decision making.

Essential Skills:

Education & Experience:

• Bachelor's degree or additional 4 years of relevant experience in lieu of a degree.
• 2-4 years of relevant experience in employee learning and development including demonstrated experience with multiple learning solutions such as video, job aids, remote facilitation, live facilitation, and eLearning.

Qualifications & Skills:

• Ability to interpret business needs and performance trends to inform training solutions.
• Strong instructional design, facilitation, and communication skills across diverse audiences.
• Ability to manage multiple projects simultaneously, meet deadlines, and adapt to shifting priorities.
• Proficiency with common training tools, LMS platforms, and productivity software.
• Strong analytical and problem‑solving skills with attention to detail and continuous-improvement mindset.

Location:

Hillsboro, OR - HYBRID

Target Compensation:

$66,500 - $79,500/year + annual bonus

Schedule:

Monday - Friday 8am - 5pm

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We Are:

What makes First Tech different? Click here to learn more!

Every great journey begins with a bold idea-and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.

Employees are eligible for:

• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off: You''ll accrue up to 15 days in your first year. In addition, you''ll receive 40 hours of sick time and 3 personal days, which refresh annually
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

Employment Statements:

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you''re applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

First Tech is not currently offering Visa transfer/sponsorship for this position.

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