Pay Range:
USD $15.00 - USD $15.00 /Hr.
Job Description:
Busser
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a dependable, service-oriented Busser to join our team.
If you're passionate about hospitality, enjoy working in a fast-paced environment, and take pride in creating positive guest experiences, we'd love to meet you. As a Busser, you'll play an important role in supporting restaurant operations, maintaining a clean and welcoming dining environment, and assisting our food and beverage team in delivering exceptional service.
Job Purpose
The Busser is responsible for maintaining a clean, organized, and welcoming dining environment by clearing and resetting tables, stocking service stations, and assisting food servers throughout meal service. This position supports the efficient flow of restaurant operations while helping ensure guests receive prompt, attentive, and exceptional service.
What You'll Do
- Promptly clear and reset tables, ensuring all serviceware is arranged according to restaurant standards.
- Transport used dishes, glassware, and utensils from dining areas to designated dishwashing stations.
- Assist food servers with food and beverage service to support a seamless dining experience.
- Stock and replenish server stations with necessary supplies, serviceware, and condiments.
- Maintain clean, organized, and fully stocked dining areas throughout service periods.
- Complete assigned side work, including folding napkins, replenishing condiments, and preparing service stations.
- Perform general cleaning tasks using approved cleaning products and procedures in accordance with health and sanitation standards.
- Respond promptly to spills and other cleaning needs to maintain a safe and welcoming environment.
- Assist with maintaining and organizing buffet areas when applicable.
- Support restaurant operations by assisting with guest seating, special requests, and other service needs as directed.
- Assist with answering telephones and taking room service orders when needed.
- Follow all company, hotel brand, food safety, and sanitation requirements.
- Maintain a friendly, professional, and courteous demeanor when interacting with guests and associates.
- Perform other duties as assigned.
Qualifications & Requirements
- High school diploma or equivalent preferred.
- Previous restaurant, bussing, or hospitality experience preferred.
- Basic knowledge of table settings, serviceware, and restaurant operations.
- Strong customer service and communication skills.
- Ability to understand and respond to guest requests and follow instructions.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Strong attention to detail and commitment to cleanliness and organization.
- Ability to safely lift and carry items weighing up to 50 pounds.
- Ability to push or move loaded carts weighing up to 200 pounds.
- Ability to work flexible hours, including evenings, weekends, and holidays, based on business needs.
What We're Looking For
- A dependable, hardworking professional who takes pride in maintaining a clean and welcoming dining environment.
- A service-minded team member who understands the importance of supporting exceptional guest experiences.
- A proactive individual who anticipates the needs of servers, guests, and restaurant leadership.
- Strong attention to detail and a commitment to cleanliness and efficiency.
- A team player who communicates effectively and supports others during busy service periods.
- Professionalism, accountability, and a positive attitude.
Physical Requirements
This position requires the ability to:
- Stand and walk continuously throughout the shift.
- Frequently bend, stoop, crouch, reach, grasp, push, and pull while performing assigned duties.
- Occasionally climb stairs and move throughout various areas of the hotel or restaurant.
- Frequently lift and carry items weighing up to 50 pounds.
- Push or move carts and equipment weighing up to 200 pounds.
- Safely transport dishes, glassware, supplies, and equipment through crowded dining areas.
- Maintain the visual and hearing abilities necessary to perform essential job responsibilities.
- Safely use cleaning chemicals and standard restaurant equipment.
- Perform the essential functions of the position with or without reasonable accommodation.
Technology & Systems
Experience with the following is helpful but not required:
- Standard restaurant service equipment
- Beverage dispensers and soda systems
- Coffee machines and toasters
- Restaurant cleaning and sanitation equipment
Amazing Benefits At A Glance
- Team-Driven and Values-Based Culture
- Same-Day Pay Available
- Employee Assistance Program
- Career Growth Opportunities & Management Training Programs
- Reduced Hotel Rates Throughout Our Portfolio
- Exclusive Third-Party Discounts (Movie Tickets, Attractions & More)
- 401(k) with Company Match
- Employee Discounts
- Employee Referral Program
Why Hotel Equities?
At Hotel Equities, we believe hospitality begins with people. Our award-winning culture is built on integrity, accountability, service, and leadership. We empower our associates to grow professionally while delivering exceptional experiences for our guests and outstanding results for our owners.
Whether you're beginning your hospitality career or bringing years of industry experience, you'll find opportunities to grow your career with one of the hospitality industry's most respected management companies.
Hotel Equities is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace where every associate is respected, valued, and empowered to succeed.
Apply with confidence. Transparency matters, which is why Hotel Equities is committed to 100% wage transparency for all open positions. Explore opportunities across our diverse portfolio and discover where your hospitality career can grow with us.
Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Responsibilities may evolve based on business needs.