CA Tower Business Systems Analyst

Careers

Skip to Main Content

Press Control+M to start dragging object

ptnbsid=lwFz4eDUGxQ0Xel8bA2baPCZfQs%3d

Back

• Accessibility

• Enable Screen Reader Mode

• Keyboard Shortcuts

• Accessibility Help

Job Description

Search Category Name

Search keywords

Search in...

• Search Category Name

No results to display

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

• Title

Actions

*

• Home

• Help

Job Description

More Actions

*

Previous Job

Job Title

CA Tower Business Systems Analyst

Next Job

Apply for Job

Job ID

89596

Location

Sacramento

Full/Part Time

Full Time

Add to My Favorite Jobs

Email this Job

Job Summary

We are seeking a Business Systems Analyst 4 for a fixed-term, project-focused position supporting the new UCDH CA Tower. This is a full-time position with an anticipated end date on or before December 31, 2030, aligning with the projected completion of the CA Tower project. Employment in this position is directly tied to the lifecycle of the CA Tower project and is expected to conclude upon the project's completion.

The Business Systems Analyst 4 is an experienced professional who knows how to apply theory and put it into practice, with an in-depth understanding of the professional field related to Information Technology - Network, Voice, and Collaboration.

The incumbent independently performs a full range of responsibilities within the function; possesses broad job knowledge; and is able to analyze problems/issues of a diverse scope, and determine a solution; applies skills as an experienced professional with a full understanding of industry-wide best business practices, along with UCDH organizational policies and procedures. The incumbent evaluates and resolves a wide range of business process issues of moderate to complex scope and demonstrates good judgement in selecting methods and techniques to obtain solutions.

This position involves technology-based analysis of business practices, processes, and problems related to IT Unified Communications projects. Develops solutions which may involve process design and policy or procedural changes; create specifications for processes and/or systems to meet requirements; validate requirements against needs; planning and executing unit integration and/or end-user acceptance testing; and may develop training materials all as they relate to the CA Tower project.

Incumbent is responsible for requirements development and for providing suggestions/ design for technology to satisfy business needs for the CA Tower project. The incumbent independently performs a full range of responsibilities within the function; possesses broad job knowledge; analyzes problems and/or issues of diverse scope and determines solutions. Applies advanced business analysis concepts to identify, evaluate and define highly complex system scopes and objectives based on advanced knowledge of IT Unified Communications practices, processes, and systems along with industry standards to meet end-user needs related to the CA Tower project. Works at a high technical level throughout various phases of the CA Tower project, requests, and systems analysis and considers the business implications of applying technology to the current and future business environment.

The incumbent assesses existing data, applications, infrastructure, equipment, workflows, and technology to analyze functionality, efficiency, and productivity, and then assists IT Unified Communications with design, development, and implementation solutions as part of the construction of the CA Tower project. The incumbent must have an equal mix of technical knowledge and business acumen. Incumbent must have the ability to identify both business and technical situations, evaluate the needs, and identify potential solutions. This business analyst is responsible for assisting with project planning, budgeting, procurement, scheduling/calendaring and drafting detailed plans and/or technical documentation and be able to take the information gathered and export the information to create metrics, dashboards, and other analytical documents to assist with reporting to IT leadership. Incumbent will also work in conjunction with the IT Unified Communications project managers, as well as other IT department project teams to assist with project support, scheduling, and calendaring for the CA Tower project.

In addition, the Business Systems Analyst acts as a liaison for IT Unified Communications between the business customer, other UCDH departments on the CA Tower project. This role is critical to identifying and driving improvements and efficiency initiatives as it relates to support of the CA Tower project, fostering both intra- and inter-team communication and cooperation.

Apply By Date: 11/5/2026 by 11:59pm

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Bachelor's degree in related area and/or equivalent experience/training
• Five or more years of experience as a business or systems analyst, leading large-scale IT initiatives and/or projects
• Five or more years of experience with process and systems analysis
• Self-motivated and works independently and as part of a team. Able to effectively and meet deadlines. Demonstrates problem solving skills
• Understanding and skill in complex process and systems requirement documentation and standards
• Demonstrated skills needed to efficiently develop process and system implementation plans, using common flowchart standards; ability to map out complex processes (after 1-2 meeting sessions with customers) as clear as possible so that the process under review can be readily understood by almost anyone, even someone unfamiliar with the process.
• Advanced skills and methodologies associated with process design, modification and implementation
• Advanced knowledge relating to the design of process and metrics software
• Advanced knowledge of related areas of IT Unified Communications
• Advanced knowledge of business and process analysis function

Preferred Qualifications

• College degree or experience in computer science, business administration or related discipline with an information technology focus.
• 5 to 7 years of experience with technical and process development, and systems analyst methodologies and practices, including traditional waterfall, Agile, Agile Scrum, etc.
• Experience with developing test strategies, plans, schedules, and work breakdown structures to ensure testing coverage
• Demonstrated skills needed to synthesize information into succinct, concise and logical summaries and reports
• Knowledge of Quality Assurance (QA) methodologies; demonstrated testing and test planning skills

Key Responsibilities

• 30% - Analysis of Business Needs
• 30% - Reporting & Analysis
• 40% - CA Tower Project Support

Department Overview

IT Unified Communications is comprised of three teams: Network Engineering, Voice and Video Engineering, and Operations. Network Engineering plans and implements WAN, LAN, and Wireless LAN services across UC Davis Health. Voice and Video Engineering plans and implements Voice/VoIP phone systems, including voicemail, contact center, collaboration, and related voice services across the enterprise. The Operations team provides day-to-day support for technologies managed by IT Unified Communications Engineering. The department also provides technology leadership and support to meet institutional needs, including cost-effective use of computers, software, networking, installation, training, and issue resolution.

Department Specific Job Scope

This position will be the Unified Communications BSA for the CA Tower project. This position will only complete work, tasks, duties specific to the CA Tower, on behalf of Unified Communications.

POSITION INFORMATION

• Salary or Pay Range: $8,125.00 - $15,225.00
• Salary Frequency: Monthly
• Salary Grade: 281
• UC Job Title: BUS SYS ANL 4 TX
• UC Job Code: 006434
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): Mon-Fri, 8am-5pm
• Location: UCDHAS Building (HSP165), Rancho Cordova
• Union Representation: TX-Technical Professionals
• Benefits Eligible: Yes
• This position is hybrid (mix of on-site and remote work)

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility by visiting UCnet Benefits Page or Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees.

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for dental and vision coverage for you and your family
• Retirement plans for eligible employees including Pension and other Retirement Saving Plans
• Supplemental insurance offered including additional life, short/long term disability, pet insurance, legal coverage, accident, critical illness and hospital indemnity
• Pregnancy and Parental Leave, Family & Medical Leave, Adoption Assistance and Pay for Family Care and Bonding for eligible employees
• Lactation Support Program and Family Care discounts and resources
• Employee Well-being resources and programming to support thriving in all aspects of employee's lives
• On-site Employee Assistance Program including access to free mental health services
• Generous amount of paid Holidays annually as outlined in the UC Policies or Collective Bargaining Agreements
• Paid Time Off/Vacation/Sick Time as outlined in the UC Policies or Collective Bargaining Agreements
• Continuing Education (CE) allowance and Staff Education Reimbursement Program for eligible employees
• Access to free professional development courses and learning opportunities for personal and professional growth
• Public Service Loan Forgiveness (PSLF) Qualified Employer and Student Loan Debt Counseling Program for eligible employees

Physical Demands

• Standing - Frequent 3 to 6 Hours
• Walking - Frequent 3 to 6 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Occasional Up to 3 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Frequent 3 to 6 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Occasional Up to 3 Hours
• Customer/Patient Contact - Occasional Up to 3 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Indoors at HAS building

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks

Apply for Job

• UC Davis Health Careers

• Sign In

• New User