Under the direction of the Supervisor, Cage Operations, the Cage Operations Support role is responsible for providing excellent service to guests, and support to departments that deal directly with casino guests. Provides support for Cash Dispenser Units (CDU), Automated Teller Machines (ATM), and Cash Recyclers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Exchanges currency, coin, chips and monetary instruments. Completes necessary paperwork as outlined in the policies and procedures. Completes tip pool allocations in Casino Cash Trac (CCT). Complies with all IRS requirements for payout.
Services Cash Recyclers to ensure availability for team member use. Maintains inventory of currency, coupons, and monetary instruments held in the cage. Monitors money for counterfeit currency, coins, fraudulent identification, and monetary instruments. Services CDUs to ensure availability for guest use. Services ATMs to ensure availability for guest and team member use. Maintains security of cage carts.
Handles guest claims and reports to leadership, when applicable. Serves as a proactive team member in the Cage Operations department, by providing prompt, friendly service to both internal and external guests.
Ensures compliance with Tribal standards, State of California Gaming Compact, National Indian Gaming Commission (NIGC) Regulations, and Tribal Internal Controls. Completes Federal cash reporting requirements per Title 31 of the Bank Secrecy Act. Ensures control/protection of enterprise assets.
Performs other duties as assigned to support the ecient operation of the department.
EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS
KNOWLEDGE, SKILLS AND ABILITIES (KSA)
REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS
PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT
The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodation will be made in compliance with all applicable law.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
| Location | Highland, CA |
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