Cal Games Floor Person

Overview:

 

   Major Responsibility

• Maintain the integrity of the games at all times, while providing excellent customer service to all patrons.

 

Qualifications:

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Must be able to communicate in English.
• Must be 21 years of age or older.
• HS Diploma or GED
• Must have prior Cal-Games/Table Games experience in a casino and/or cardroom (at least 2 yrs. of dealing experience preferred).
• Must be able to work any shift.

WORK ENVIRONMENT

• Fast paced, 24 Hour work environment.
• Must be able to work on your feet for the duration of your shift.

 

This job description is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. The company reserves the right to amend and/or add to all responsibilities and requirements in this job description or any other document.

 

Responsibilities:

ESSENTIAL DUTIES AND OTHER RESPONSIBILITIES

• Acknowledge and greet customers in a friendly, warm, and courteous manner.
• Ensure that dealers are following proper procedure and are obtaining the correct collection.
• Watch for crowds or multiple backline bettors and help determine if a new table needs to be opened.
• Report to the Shift Manager any problems, unusual or suspicious activities.
• Ensure that correct and accurate gaming decisions are made according to the company policies.
• Never indicate that tips, “tokes”, or gratuities are expected for service.
• Ensure the service and cleanliness of the designated area.
• Start and break games properly by providing correct table documentation.
• Be up to date on all rules, procedures, and gaming promotions pertaining to your section.
• Attend meetings on time and in full uniform ready to work.
• Ensure that cash transactions that meet our MTL thresholds are recorded promptly and accurately in the MTL log.
• Perform all other work-related duties as assigned by the Shift Manager.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.