Our client is seeking to add a California Workers' Compensation Claims Supervisor to their team. This individual will be responsible for leading and mentoring a team of California Workers' Compensation Claims Examiners while providing technical guidance, oversight, and support on moderate to complex Lost Time/Indemnity claims. Qualified candidates must possess extensive knowledge of California Workers' Compensation laws and regulations, along with prior leadership or supervisory experience. This is a full-time, permanent position with the ability to work remotely.
Responsibilities:
Supervise, mentor, and develop a team of California Workers' Compensation Claims Examiners.
Provide technical guidance and support on moderate to complex, litigated California Workers' Compensation claims.
Conduct file reviews to ensure quality, regulatory compliance, reserve accuracy, and adherence to company best practices.
Assist with claim escalations, settlement authority, and complex claim resolution.
Monitor team performance, productivity, and service standards while providing ongoing coaching and training.
Partner with management to implement operational initiatives and promote continuous process improvement.
Foster a high level of customer service while ensuring compliance with California Workers' Compensation laws and company guidelines.
Requirements:
5-7+ years of California Workers' Compensation Lost Time/Indemnity claims handling experience.
Previous supervisory, team lead, or mentoring experience required.
Strong knowledge of California Workers' Compensation laws, statutes, and regulations.