Call Center Administrative Assistant

Job Description:

Job Duties 

Including, but not limited to:

 Works independently on a PC when using MS Excel, Word, and Outlook. 

 Perform recordkeeping in manual, pdf and electronic database formats. 

 Communicates with email, texting, Instant Messaging, and other social media. 

 Phone etiquette that includes noting information, takes messages, schedules return calls, forwards calls, and any other task related to the phone. 

 Work with other employees in the area working on different tasks. 

 Read and understand typical communication e.g. transaction tickets, emails, invoices, DMV paperwork, environmental government agency documentation, safety documentation, and business permits. 

 Maintain Scheduling and event calendars. 

 Complete forms in accordance with company procedures. 

 Schedule and confirm appointments for clients, customers, or supervisors. 

 Clean up work area at the end of shift 

 Keep work areas neat and orderly 

 Regular attendance and punctuality are essential job functions 

 Organizing materials to have more effective use of space 

 Dispose of various waste materials in the appropriate manner 

 Inspection to ensure cleanup is completed 

 Effective housekeeping in workplace area is an ongoing operation for safety and better hygienic conditions for all team members. 

Qualifications 

 Employees in this position prior to April 2014 are presumed to be qualified and are "grandfathered" into their positions. 

 Must pass a medical physical and drug test 

 Must pass a background check and credit check 

 Preferred – high school diploma or GED and/or foreign education acceptable 

 Some college one year or more preferred 

 Bi-lingual (English & Spanish) language skills a plus 

 Ability to: communicate with others effectively; understand direction (written or oral) and use basic math skills as the job demands 

 A basic understanding of MS Office products 

Job Expectations 

Comply with all applicable federal, state, local, & SA Recycling safety, health, & environmental rules, regulations, policies, & procedures. 

Physical Requirements 

 Work Environment: Office 

 Equipment & Tools: Personal computer, multi-line phone, Laser printer 

 Physical Demand Level: Light to Moderate  

 Work Capacity: Lifting & carrying 35lb loads, bending, kneeling, and sitting for long periods. 

 Sensory Demands: Hearing, vision, touch and taste  

 Hand Movements: Repetitive motions, gripping, keyboard alignment

Pay Range:

SA Recycling is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.