Job Description
Call Center Dispatcher needs 6 months experience
Call Center Dispatcher requires:
- 6 months minimum experience in call center/dispatcher experience
- Must be able to pass 27-30 wpm typing test.
- Must be able to pass a customer service assessment
- Must be able to successfully pass a criminal background check and drug test.
Call Center Dispatcher duties:
- Accurately respond to incoming calls received by the call center.
- Accurately document all interactions with consumers.
- Properly forward calls to Call Center Leadership or other CT agencies per procedures.
- Provide clear, complete, accurate and objective information based on full understanding of program requirements.
Numbers & Facts
| Location | East Hartford, Connecticut |
| Website | https://www.globalchannelmanagement.com/ |
Skills
Background Investigationunmatched
Call Centersunmatched
Customer Service Evaluationunmatched
Leadershipunmatched
Telephone Skillsunmatched
Typingunmatched
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