Call Center Front Desk Receptionist

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Call Center Front Desk Receptionist

Brooklyn, New York

Salary$17 - $20 / hrTypeFull TimeEducationHigh School

Hours: 7:30/8am-5pm Monday-Friday

Medical Front Desk/Call Center

LaSante Health Center is seeking a Call Center Representative to join our team. The ideal candidate will possess exceptional customer service skills and play a crucial role in maintaining positive relationships with our patients, ensuring their needs are met.

Responsibilities:

• Answer incoming calls courteously and promptly, confirming customers' language preferences as you assist them.

• Record information accurately into ECW

• Provide assistance and information to enhance patient experience.

• Serve as a liaison between patients and the health Center, directing calls to appropriate departments as needed.

• Assist with additional tasks and projects as directed by supervisor.

Qualifications:

• Verbal communication skills

• Customer service experience

• Active listening skills

• Computer literate

• Bilingual in Creole or Spanish preferred

Location: 672 Parkside Ave Brooklyn, New York, 11226 USA

Life at LaSante Health Center

Industry

Healthcare

Find Out More About Us:

http://lasantehealth.org/