Job Description
About the job Call Center
Remote Call Center Representative
Hybrid Training Fully Remote
$18-$20/hour
Full-Time | Monday-Friday | 8:00 AM-4:30 PM
A Womens Health practice in Cobb County looking for a compassionate, organized, and dependable Call Center Representative to serve as the first point of contact for patients while supporting a growing womens health team.
This role begins with 3 months of onsite training at the West Cobb location before transitioning to fully remote work.
Job Duties:
Manage a high volume of incoming patient calls with professionalism and empathy
Respond to patient emails and Klara messages promptly
Support scheduling and patient inquiries
Assist with fax management and documentation
Collaborate with internal teams regarding insurance and patient questions
Deliver an exceptional patient experience every day
Qualifications:
Experience in a call center, medical office, or customer service environment preferred
Familiarity with healthcare systems such as ModMed/EMA preferred
Experience with Availity, Cigna, and UHC portals a plus
Strong communication and multitasking skills
Self-motivated with the ability to work independently from home
Reliable high-speed internet and dedicated workspace
Why Join Us?
Fully remote after training
Supportive healthcare team environment
Consistent weekday schedule
Meaningful work helping patients every day
If qualified, email UPDATED resume to Ellen.Watson@averypartners.com
Numbers & Facts
| Location | Marietta, GA (Remote) |
| Industry | Healthcare Services |
| Salary | $18–$20 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 2004 |
| Website | http://averypartners.com |
About Company
We offer recruitment services through your growth cycle, job service support to displaced talent, and consulting and staffing evaluation and recommendations for restructuring your employees during any phase of your organization’s transition. We believe it is important to constantly be evaluating your employee’s goals, as well as their satisfaction and long term career objectives, to ensure that they are aligned with those of your organization.
Outsourcing Staffing
Avery Partners Healthcare provides expertise from over 20 years of direct Hospital and Physician experience. We provide outsourcing for your clinical services personnel including Locum Tenens, Travelers, Temporary or Direct Hire.
Healthcare Business Services
Avery Partners provides a suite of business services specifically aligned with the unique requirements of Healthcare providers. We have national capabilities and years of experience solving problems for our clients. We can reduce cost, eliminate hassle, increase service levels and add value to each area of your business.Whether you need us to take on a project, outsource completely or just add the right people to your team, our focus is always on helping you reach your goals.
Skills
- Broadbandunmatched
- Call Centersunmatched
- Communication Skillsunmatched
- Customer Support/Serviceunmatched
- Documentationunmatched
- Healthcareunmatched
- Insuranceunmatched
- Medical Officeunmatched
- Multitaskingunmatched
- Organizational Skillsunmatched
- Women's Healthunmatched
- Work From Homeunmatched
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