Are you confident on the phone and comfortable handling financial conversations?
We’re looking for motivated Call Center Representatives to join our growing team.
If you’re goal-driven and enjoy helping resolve account issues -this role is for you here at Universal Fidelity LP.
What You’ll Do
- Make outbound and receive inbound calls regarding outstanding accounts
- Communicate clearly and professionally
- Negotiate payment arrangements and resolve account balances
- Update customer records accurately in our system
- Meet daily and monthly performance targets
Why You’ll Love This Role
- Competitive base salary
- Paid training and ongoing support
- Location of the office is right off I-10
- Stable, full-time position
- Supportive, results-driven team environment
What We’re Looking For
- Strong communication and negotiation skills
- Comfortably discussing financial matters
- Basic computer skills
- Previous call center or collections experience is a plus (not required – we train the right person)
Who Thrives Here
- Confident communicators
- Resilient and goal-oriented individuals
- People motivated by performance bonuses
- Candidates who enjoy structured targets and measurable success
Growth Opportunities
High performers can advance into:
- Team Lead
- Quality Assurance
- Account Management
We promote from within.
How to Apply
Send your resume and include:
- Your availability
- Interviews are being scheduled immediately.
Why You’ll Love It Here:
- Medical, Dental, Vision, Life Insurance and more!
- Partner perks that offer discounts with over 4,000 merchants.
- A fun and supportive team environment.
- Opportunities for growth and advancement.
- Luncheons and parties
- Theme days, and monthly activities and contests
- A job where your hard work truly makes a difference!
Pay Details
- The positions starting pay is $15.75/hr
Founded in 1991, UFLP is a trusted call center and collection agency serving a wide range of clients. What distinguishes us is the expertise of our experienced team and the solid infrastructure we've built over more than 31 years in the industry. With a 97% diversity rate in our workforce, UFLP is proud to foster an inclusive environment. Join our team and be part of something exceptional!
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