Call Center Jobs in Houston, TX
Careers Integrated Resources Inc
Houston, TX
To serve as a Member and/or Provider Advocate by possessing knowledge and understanding of the organization's processes, policies and procedures in order to investigate, resolve and/or facilitate resolution of simple to moderately complex issues and/or questions reported by client's Health Plan members, prospective members, healthcare providers, or other entities relating to Managed Care Organization. Reviews systems to identify issues, comprehensively researches the issues, collaborates with other departments, communicates with internal and external resources, and creates appropriate responses.
Liveops
Houston, TX
Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance and Tax Support. Earning Potential: As a business provider of call center services, you will submit invoices and receive payment for completed services.
Staffing Now
Bellaire, TX
Staffing Now, a division of SNI Companies, has an immediate opening for a full-time Researcher / Customer Service position working in a professional office environment. Our client works with 2,500 government clients nationwide providing services to the collection of receivables.
Staffing Now
Houston, TX
A summary of responsibilities include: Handling inbound and outbound phone calls taking payment information, arranging payments and updating account information. Our client works with 2,500 government clients nationwide providing services to the collection of delinquent receivables.
Liveops
Pasadena, TX
Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance and Tax Support. Earning Potential: As a business provider of call center services, you will submit invoices and receive payment for completed services.
Percepta
Houston, TX
They will also resolve a range of concerns by carefully listening to the customer and leveraging skills learned during training combined with knowledge base tools to ensure their questions are answered and that they have a positive view of our client's brand throughout the case management process. Keeping promises is critically important to agent success and customer satisfaction - Customer Service Case Managers must follow up with customers on updates and timelines as these lead to a poor customer experience and diminished brand loyalty.
Liveops
Sugar Land, TX
Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance and Tax Support. Earning Potential: As a business provider of call center services, you will submit invoices and receive payment for completed services.
Liveops
Spring, TX
Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance and Tax Support. Earning Potential: As a business provider of call center services, you will submit invoices and receive payment for completed services.
Stellantis Financial Services US
Houston, TX
Dealer Support Specialist is responsible for handling a high volume of incoming dealer and customer calls for retail and business, and responds to various inquiries including, but not limited to, status of loan in processing, pending items required to complete funding process, completion of customer welcome call, managing inbound fax mailboxes, and answering dealer reserve/accounting questions. Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro n, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.
Houston Call Center Jobs Overview
Call center agents play an important supporting role in the success of a business by ensuring that customers are satisfied. Without a call center, customers wouldn't know who to turn to when a problem arises with the product or service they've purchased. Call center jobs are open to job seekers who come from a multitude of backgrounds and work histories. Agents not only help to solve customers' issues, but they also lend a sympathetic ear and provide customers with a positive experience so that they'll come back to the brand again and again.
Jobs at call centers are ideal for people who are just getting started in their career or who want to learn more about a company's products or services. Agents handle incoming and outgoing customer calls, using their knowledge of products, services, and policies to assist callers with inquiries or complaints. As a call center agent, you'll speak with customers, listen to their needs, clarify information, and offer possible solutions. You may also have opportunities to upsell the company's products and services, and build strong relationships with customers.
You can expand your search for administrative jobs by checking out these similar positions:
About Working in Houston, Texas
Houston—also called Space City—is the largest city in Texas and the fourth largest in the United States. It consistently ranks among the best U.S. cities to travel to. But what about living there? Houston has a rich, lively, and diverse music scene and many institutions for visual and performing arts in the Museum and Theater Districts. And if you're looking for jobs in Houston, you might want to start in the science sector—Houston is the world capital of space exploration and the energy industry.
Houston jobs have their perks—the average annual salary in Houston is higher than the national average. Combine that with Houston's below-average cost of living for an appealing place to get a fresh start. Love Houston but want to avoid the hustle and bustle of the big city? Consider looking for jobs in Sugar Land, Pearland, Baytown, or League City instead.
Update Your Houston Call Center Resume
Ready to put your resume together? Monster can help. We offer a sample call center resume to help you organize your relevant experience and skills into a simple, clean format. To really impress potential employers, consider including a cover letter with your application. Read through our sample cover letters and then take a look at our collection of cover letter articles—they can help you to express your thoughts about what qualities and experience you’ll bring to the position.
How Much Do Call Center Jobs Pay in Houston, Texas?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in call center jobs in Houston, Texas, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median call center representative pay in Houston is $30,414 per year, which is 1% lower than the national average.
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