Are you confident on the phone and comfortable handling financial conversations?We're looking for motivated Call Center Representatives to join our growing team.If you're goal-driven and enjoy helping resolve account issues -this role is for you here at Universal Fidelity LP.What You'll DoMake outbound and receive inbound calls regarding outstanding accountsCommunicate clearly and professionallyNegotiate payment arrangements and resolve account balancesUpdate customer records accurately in our systemMeet daily and monthly performance targetsWhy You'll Love This RoleCompetitive base salaryPaid training and ongoing supportLocation of the office is right off I-10Stable, full-time positionSupportive, results-driven team environmentWhat We're Looking ForStrong communication and negotiation skillsComfortably discussing financial mattersBasic computer skillsPrevious call center or collections experience is a plus (not required – we train the right person)Who Thrives HereConfident communicatorsResilient and goal-oriented individualsPeople motivated by performance bonusesCandidates who enjoy structured targets and measurable successGrowth OpportunitiesHigh performers can advance into:Team LeadQuality AssuranceAccount ManagementWe promote from within.How to ApplySend your resume and include:Your availabilityInterviews are being scheduled immediately.Why You'll Love It Here:Medical, Dental, Vision, Life Insurance and more!Partner perks that offer discounts with over 4,000 merchants.A fun and supportive team environment.Opportunities for growth and advancement.Luncheons and partiesTheme days, and monthly activities and contestsA job where your hard work truly makes a difference!Pay DetailsThe positions starting pay is $15.50/hrFounded in 1991, UFLP is a trusted call center and collection agency serving a wide range of clients. What distinguishes us is the expertise of our experienced team and the solid infrastructure we've built over more than 31 years in the industry. With a 97% diversity rate in our workforce, UFLP is proud to foster an inclusive environment. Join our team and be part of something exceptional!#J-18808-Ljbffr