Call Center Representative/ Customer Service

Wilkins Research Services
  • Chattanooga, Tennessee
    30+ days ago

    Job Description

    Join Our Team at Wilkins Research Services LLC!

    Are you looking for a rewarding opportunity to make a difference in people's lives? Do you have excellent communication skills and a passion for conducting interviews? Look no further, because Wilkins Research Services LLC in Chattanooga, TN is seeking dedicated individuals to join our team as Call Center Interviewers!

    Job Description

    As a Call Center Interviewer at Wilkins Research Services LLC, you will play a crucial role in gathering valuable information through phone interviews. Your responsibilities will include:

    • Conducting scripted interviews with survey participants
    • Accurately recording responses and data in our system
    • Ensuring a high level of professionalism and courtesy at all times
    • Adhering to strict confidentiality guidelines and ethical standards
    • Meeting productivity and quality targets set by management

    Successful candidates for this role will have a strong attention to detail, excellent verbal communication skills, and the ability to work efficiently in a fast-paced environment. Prior experience in a call center or customer service role is a plus, but not required. We provide comprehensive training to all new hires to set you up for success as a Call Center Interviewer.

    If you are a team player who is passionate about gathering data and making a difference, we want to hear from you!

    About Us

    Wilkins Research Services LLC is a leading provider of market research and data collection services. We pride ourselves on delivering high-quality, accurate information to help our clients make informed decisions. Our team of Call Center Interviewers plays a vital role in the success of our projects by conducting essential interviews and gathering valuable data. Join us at Wilkins Research Services LLC and be a part of a dynamic and supportive work environment dedicated to excellence in research.

    Numbers & Facts

    LocationChattanooga, Tennessee

    Skills

    • Call Centersunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Data Collectionunmatched
    • Detail Orientedunmatched
    • Interviewing Skillsunmatched
    • Market Researchunmatched
    • Presentation/Verbal Skillsunmatched
    • Scripting (Scripting Languages)unmatched
    • Team Playerunmatched
    • Training/Teachingunmatched

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