Call Dispatcher or Call Operator

TRIGENT SOLUTIONS INC

Ft Campbell, KY

Full-time

3 days ago

Job Description

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Title: Call Dispatcher/Call Operator (On-Call position)
Location: Fort Campbell, KY 42223
Duration: Long Term
Client: US Army

Experience in answering all incoming calls and connecting callers with the correct extension.

Answer 911 and non-emergency phone calls from the public and dispatch appropriate law enforcement, fire or EMS units
Ability to hear and understand multiple sound sources
Able to handle multiple tasks to receive and communicate information to and from several sources ensuring calls for service are dispatched and monitored in a timely manner
Work under stressful conditions and react appropriately using good judgment
Availability to work shifts, including nights, weekends and holidays
Willingness to maintain respectful working relationships with co-workers, supervisors and the general public
Possess a clear and understandable radio and telephone voice
Experience in taking and relaying messages in an accurate and timely manner.
Experience in responding to emergency and urgent calls.
Experience in triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party.
Provides a pleasant and helpful phone contact for callers.

Numbers & Facts

Location	Ft Campbell, KY
Job Type	Full-time

Skills

Dental Insuranceunmatched
Emergency Responseunmatched
Health Insuranceunmatched
Law Enforcementunmatched
Multitaskingunmatched
On Callunmatched
Telephone Skillsunmatched
Telephone Triageunmatched
Time Managementunmatched
United States Armyunmatched

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Resume Builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Resume Builder