Calling Agent

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free food & snacks
• Wellness resources

Calling Agent — Full Time

Location: Aliana/Richmond, TX 77407
Pay: $12–$15 per hour
Employment: Full-time

We are looking for a Calling Agent to support customer communication across all seven of our spas. Working from a centralized office supporting our spa teams, this role focuses on EFT-related messages and follow-up, outbound calls about current specials, and helping customers connect with the appropriate spa.

What you will do

• Handle EFT-related customer messages and follow-up using approved procedures.
• Make outbound calls to share current spa specials and promotions.
• Help interested customers schedule appointments at the appropriate spa.
• Maintain clear notes on customer conversations and follow-up needs.
• Coordinate customer questions and unresolved issues with the appropriate spa team.
• Treat customer and membership information confidentially and communicate professionally.

This is a centralized calling role supporting all seven spas, not an individual spa front-desk position.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.  Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.