Campaign Coordinator

Tesla is looking for experienced and customer-focused Campaign Coordinators to join a specialized campaign team supporting Energy Service Initiatives. This team will coordinate high-volume replacement campaigns across our fleet while moving work from a reactive model to a proactive, priority-based scheduling model.

The primary job is to own readiness across design, permitting, and other milestones; escalate blockers before they impact customers or crews; build repeatable processes and templates; and partner with Field Service so specialized crews can execute reliably. Applicants should be reliable multi-taskers who put customer experience first and have what it takes to accelerate the world towards a more sustainable future.

• Own campaign readiness for Energy Campaigns and Initiatives-confirm design, permitting, and other milestones are complete before scheduling or dispatch
• Coordinate daily/weekly campaign workflow for specialized Field Service Technician crews, keeping schedules accurate and aligned to priority
• Drive the handoff from reactive work toward proactive, priority-based outreach and scheduling as automation and process mature
• Contribute to developing and recommending campaign processes, playbooks and templates to standardize workflows and establish a clear foundation for automation
• Identify escalation triggers at known failure points (readiness gaps, permitting delays, customer blockers, incomplete design, etc.) and drive resolution with the right owners
• Collaborate with Field Managers, FST crews, operations partners, and cross-functional teams to meet campaign volume and service objectives
• Continuously improve campaign operations; support future initiatives beyond the initial scope as the specialized campaign team scales
• Technical degree, or equivalent experience
• Experience in maintenance planning, project coordination, campaign operations, or customer operations in a high-volume environment
• Preferred background in energy storage, Powerwall / residential energy products, utility or field service operations, or related service coordination
• Strong computer skills; comfort with Microsoft Office, cloud-based tools, and scheduling / planning systems (e.g., computerized maintenance management systems (CMMS))
• Evidence of strong organizational skill and a proven track record managing multi-milestone workflows with many handoffs
• Ability to multi-task, prioritize, and work in an extremely fast-paced environment
• Customer-first mentality with clear, professional communication under pressure

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program