Campus Operations Coordinator (Bilingual- Spanish) - YES Prep North Forest Elementary (26-27)

Job Description

POSITION:  Operations Coordinator, Elementary Campuses

REPORTS TO: Director of Campus Operations

POSITION TYPE: 12-month

START DATE: 26-27 School Year

COMPENSATION: $19.86 to $24.69

At YES Prep, work for a mission that impacts the life trajectory of students and their families. YES Prep creates pathways to extraordinary opportunity through best-in-class development, competitive compensation and benefits, and recognition for your impact. Grow as an authentic leader and be part of an equity driven, team-oriented culture.Our campuses are advancing educational equity. Some quick stats about us:

• 21,650 Students
• 2,600 Team Members
• 16 Secondary Campuses
• 12 Elementary Campuses
• 92% Students Who Qualify for Free/Reduced-Price Lunch
• 96% Hispanic & African-American Students
• 90% Students Who Are Accepted to a 4-Year University
• 85% First-Generation College Students
• Ranked in the Top 100 High Schools in the Nation, U.S. News & World Report

We serve the students of Houston, Texas, the 4th largest city across the United States. There are over 20 public-school districts and other great public charter school optionswithin Houston’s city limits serving our increasing population. We are a rapidly growing organization, committed to creating life-changing opportunities for over 23,000 students by 2025.

The Role

The Elementary Operations Coordinator (OC) is a crucial member of the campus operations team who ensures that daily systems run smoothly, families experience professionalism and clarity, and campus enrollment pipelines are executed with accuracy and urgency.The OC leads the execution of campus recruitment & enrollment actions while the DCO leads strategy. The OC also supports daily operational systems, safety routines, logistics, and communication — making this role essential to building a calm, predictable school environment.This role is foundational within the OC → DCO pipeline, developing skills in systems execution, communication, accuracy, and operational professionalism.

The operations Coordinator’s primary responsibilities fall into two distinct domains.

Domain 1: Recruitment & Enrollment Execution

The OC leads executionof recruitment actions in alignment with DCO-led strategy.

A. Student Recruitment Execution

• Executes the campus recruitment plan designed with the DCO.
• Conducts outreach activities within the school’s attendance zone.
• Supports and attends campus recruitment events, community fairs, and tabling opportunities.
• Builds warm, professional relationships with prospective families.
• Maintains accurate records of recruitment touchpoints and follow-up actions.
• Collaborates with receptionist to ensure a strong “first impression” experience for prospective families.

B. Enrollment Pipeline Execution

• Follows up with families for missing documentation, residency verification, and onboarding steps.
• Ensures timely seat offers and communicates next steps to families.
• Coordinates welcome calls, orientation sessions, and onboarding meetings.
• Helps maintain a healthy waitlist through timely communication and updates.
• Supports registrar in ensuring complete and accurate enrollment files.

C. New Family & New Student Onboarding Experience

• Implements onboarding routines designed with the DCO.
• Supports or leads new student meet-and-greets, tours, and welcome activities.
• Helps facilitate new parent information sessions and communicates expectations clearly.
• Ensures all family-facing communication related to enrollment is timely, accurate, and aligned to DCO expectations.

D. Attendance Execution & ADA Support

• Conducts absence-calling routines
• Coordinates with teachers, registrar, and DCO for accurate attendance reconciliation.
• Ensures tardy systems are executed daily and data is logged accurately.
• Supports Attendance Committee materials and outreach efforts.

Domain 2: Campus Operations System Support

A. Daily Campus Operations & Systems Execution

• Supports arrival, dismissal, lunch, recess, and transitions through accurate documentation and communication.
• Ensures duties are executed consistently and safely by maintaining clear signage, tags, and daily readiness.
• Provides real-time communication support during high-volume operational periods.
• Supports transportation change communication and ensures updates are relayed promptly to the DCO and teachers as appropriate.
• Escalates system risks to the DCO promptly.
• Serves as the primary backup with the DCO is off campus

B. Front Office Professionalism & Customer Experience

The OC:

• Maintains a warm, professional presence in the front office when supporting coverage.
• Ensures timely, clear, bilingual communication with families.
• Supports receptionist in ensuring the front office remains organized, calm, and welcoming.
• Always upholds customer service expectations.
• OC supports front office during peak moments or absences.

C. Logistics, Events & Communications Support

• Coordinates logistics for field trips, testing, campus events, and operations-driven activities.
• Supports transportation changes, bus counts, and family notifications.
• Maintains high levels of accuracy in student transportation tracking and tag systems.
• Helps draft or distribute operational communications as needed.

D. Safety, Emergency Procedures & Readiness

• Assists the DCO with safety drills, emergency processes, and readiness checks.
• Maintains accurate safety materials (tags, rosters, signage).
• Ensures high-traffic areas remain clutter-free and visitor-ready.

E. Facilities, Work Order Reporting & Technology Support

• Submits and tracks facility work orders and custodial requests.
• Supports DCO and FST partners in device distribution, returns, and audits.
• Maintains organizational systems for supplies, storage areas, textbooks, and materials.

F. Data Accuracy & Administrative Operations

• Reviews documentation for completeness and compliance.
• Ensures data entry tasks are accurate and timely.
• Supports registrar in verifying student information when needed.

The Ideal Operations Coordinator demonstrates:

• Reliable execution of systems
• Professional, warm communication
• High attention to detail
• Strong organization and multitasking
• Calm under pressure
• Accuracy in documentation
• Commitment to service and teamwork
• Desire to grow into future operations leadership roles (OC → DCO)
• Models YES Prep’s Culture of predictable Operational Excellence through calm communication, accurate execution, and timely follow-through.
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Other traits needed and desired for this role are:

THE MUST HAVES

• 1-3 years of business, operational, or managerial experience
• Ability to analyze, develop, establish, and maintain efficient office workflow and administrative processes
• Ability to maintain the highest level of confidentiality
• Ability to exercise excellent judgment in decision-making
• Belief in and commitment to the mission and core value of YES Prep Public Schools
• Openness to giving and receiving frequent feedback
• Ability to maintain emotional control under stress
• Ability to work urgently in a fast-paced and results-oriented environment
• Ability to juggle multiple tasks and initiatives at once 
• Demonstrated ability to work on a team
• A dedication to learn, grow, and develop as a professional

      THE NICE TO HAVES

• Team management experience
• Vendor management experience preferred
• Bilingual Spanish

THE MUST HAVE BELIEFS

• Belief in and commitment to the mission and core value of YES Prep Public Schools
• Desire to disrupt systemic status quos in education
• Willingness to go above and beyond to disrupt said status quos
• Passion to develop resiliency through a relentless pursuit of jaw-dropping results
• Conviction thathigh expectations+ high accountability = high performance and high growth

EVERY OPPORTUNITY STARTS WITH A YES

Great schools begin with great people who believe every day is an opportunity to make a difference.  At YES Prep, you have an opportunity to join a family of diverse educators who are leveling the playing field by providing opportunities for a high-quality, college-forward curriculum while also ensuring our students feel supported through their academic journey and empowered to lead choice-filled lives. YES Prep is more than a family of public charter schools, it’s the future of public education—it’s an opportunity to say, “Yes, you can!

THE PERKS

• Compensation – This position is an exempt, salaried position; salary offers commensurate with experience.

• Health and Supplemental Insurance – A $0 monthly medical option that includes $600 towards a Health Savings Account, in addition to a variety of supplemental benefits including Dental, Vision, Disability, Life, etc. Employees must work 20+ hours a week to be eligible for a full spectrum of benefits, and 10 hours a week minimum for medical benefits.

• Retirement Plans – Participation in Teacher Retirement System of Texas and a 457b Retirement Plan.

• Paid Time Off – Employees working 20+ hours a week receive 15 days of Paid Time Off in addition to the system closures during the Academic Calendar.

• Paid Leave Programming – In the event you need to be out due to medical needs (including maternity and paternity leave), YES Prep offers paid leave, paid at 100%, based on eligibility and tenure.

• Professional Development - YES Prep values longevity and performance over time. We invest in developing leaders through high-quality programs, effective coaching, and ongoing professional development.

• Award Winning Culture – The strong cultures of our campuses and Home Office are just one of many reasons we were named Houston’s Best Place to work in 2018, 2019, and 2021. We won the 2012 Broad Prize for Excellence in Urban Education and were a 2016 finalist as well.

WE ARE DEEPLY COMMITTED TO EQUITY & DIVERSITY

YES Prep strives to recruit a diverse team of leaders. We believe there is a transformative academic and social benefit for students when their teachers and leaders reflect a diversity of backgrounds. Ninety-five percent (95%) of staff members agree that the organization provides a welcoming environment given their background and identity according to our latest system survey. 

YES Prep is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, ethnicity, religion, gender, sexual orientation, gender expression, national origin, disability, age, marital status, military status, pregnancy, or parenthood.