Job Description
At Dris Corp, the Delivery Driver is primarily responsible for completing a daily route of recreational marijuana deliveries and processing transactions for customers receiving home delivery service. This position is a role that combines driving a delivery vehicle, facilitating customer transactions, and working closely with the Delivery Coordinating Team.
Responsibilities
- MUST be able to work weekends.
- Perform other duties and tasks as assigned.
- Follow Dris Corp Policies & Procedures for daily operations and fully comply with state marijuana regulations.
- Deliver products to customers' addresses.
- Ensure the safe transport of product; verify that manifests are complete with accurate information, package quantities, dates, times, and mileage.
- Follow assigned randomized routes and complete secure delivery checks as required.
- Model best-in-class service that consistently exceeds customer expectations and builds long-term rapport.
- Maintain privacy and confidentiality of sensitive customer information.
- Accurately receive, prepare, and complete customer orders and sales using point-of-sale systems.
- Accurately enter all customer information within the point-of-sale system.
- Ensure the delivery vehicle is stocked, clean, and in proper working order.
- Work closely with other Delivery Drivers, Inventory Specialists, and Security/Dispatch personnel.
- Support teamwork efforts during start-of-day and end-of-day procedures.
- Act as a liaison between customers and Dris Corp management to help continually improve the customer experience.
- Appropriately escalate any customer conflict or complaint, inspiring long-term relationships and loyalty to our brand.
Skills
- Age 21 or over (Required)
- High School Diploma or equivalent (Required)
- Valid Driver's License (Required)
- Clean driving record (Required)
- Ability to be flexible with varying work hours to cover all transportation needs
- Excellent verbal communication and human relation skills, with strong attention to detail
- Previous retail or customer service experience preferred
- Knowledge of basic computer skills, point of sale software, and debit terminal
- Must successfully complete a role-specific training program
- Ability to deal with problems and resolve in a professional manner
- Must be available to work weekends and applicable holidays
- Positive attitude and strong work ethic
- Demonstrates high emotional intelligence
- Ability to effectively multi-task
- Must be highly organized and have extreme attention to detail
Job Type: Full-time or Part Time
Pay: From $19.00 per hour plus tips
Benefits:
- Company car
- Paid time off
- Paid training
- Referral program
Work Location: In person, Natick, MA