CAP Coordinator
About McNaughton McKay Group:
McNaughton McKay Group (MMG) is a 100% employee-owned distributor of electrical and PVF (pipes, valves, and fittings) solutions, serving the industrial, commercial and construction markets. Our portfolio of trusted brands operates from more than 60 branches across nine states and Germany. At MMG, we do more than deliver products. We build lasting partnerships-backed by deep inventory and local expertise-to keep your projects moving and businesses growing. Our empowered team provides the support, insight and scalable solutions needed to navigate today's demands and solve our customers' most complex challenges.
Role Purpose:
The purpose of the job is to provide on-site support for customers' inventory at various account locations and to proactively pursue new business in partnership with the Account Manager.
As a CAP Coordinator, you will:
- Oversee specific CAP account territory / responsible for all CAP-related business & operational issues.
- Drive to customer sites; deliver and stock orders by account specifications. Plan route and independently schedule workflow. Keep on-site bins clean and uncluttered.
- Complete physical inventory for predetermined items at CAP site; create a replenishment order to restock bins and maintain set inventory levels. Monitor inventory usage to make suggestions for changing reorder points
- Maintain a log of activities pertaining to CAP including an up-to-date Customer contact list
- Follow guidelines for order filling, stocking, receiving and delivery as set by the Warehouse Manager.
- Verify the order writing and pulling process with Inside Sales and the Warehouse
- Communicates through various channels (in person, written, email, fax, telephone) when placing orders with the customer and internal departments (sales, inside sales, warehouse, returns, etc.)
- Maintain the Master Refill Document spreadsheet.
- Maintain constant communication with Account Managers, (status of the account, projects, problems) and participate in sales calls.
- Responsible for consignment agreement compliance, (quarterly cycle counts, semi-annual physical inventory and review of items to be purchased or returned).
- Oversee and executes in the initial reorganization project with: The physical movement of inventory, shelf set-up, data collection, part number cross reference research, and the labeling of bins and shelves
- Pursue new business opportunities through sales initiatives within the CAP group and by monitoring items supplied by competitors and determining the ability to convert items to Mc-Mc products. Pursue other business obtaining activities such as repair, tools, circuit boards.
- Maintain delivery vehicle and coordinates necessary repairs and maintenance.
- Frequently lift, carry or otherwise move and position product weighing up to 40 pounds unassisted when stocking, loading or unloading products. Typically bend stoop and/or crouch on a regular basis from various heights to stock or deliver product to a customer.
- Assist in all other areas of CAP operations as needed.
- Respect various safety standards at all customer facilities
- Assist in creating, implementing and revising work procedures and instructions.
Desired Knowledge/Skills/Abilities Include:
- High school diploma required; Associate degree preferred or demonstrated progression toward degree completion
- 2+ years of Sales experience usually obtained through Mentoring program, Counter Sales or Inside Sales support position with knowledge of Mc-Mc products and warehouse operations.
- Proven multi-tasking organizational skills.
- Intermediate skills with Microsoft Office products (including Word and Excel) and Trend
- Excellent written and oral communication skills.
- Ability to independently obtain objectives and be self-directed.
- Valid chauffeur's license and driver's license for region of business operation with a good driving record.
Reporting Structure:
Reports To: Regional CAP Supervisor
Direct Reports: None
Working Conditions:
Varied; Normal office, warehouse, and or/ factory environment
EEO/AA/M/F/Vet/Disability Employer:
The above statements are intended to describe the essential functions and related requirements of persons assigned to this job. They are not intended as an exhaustive list of all job duties, responsibilities and requirements.