Car Rental Operations Manager

Managed Labor Solutions (MLS) is a unique provider of outsourced labor to companies large and small. We focus on non-core but critical activities in an effort to enhance our client’s profitability and improve productivity. MLS is a part of the Horizon Facility Services (HFS) family of companies an organization with roots dating back to 1971 and a nationwide leading provider of rental car outsource services.

MLS is seeking an enthusiastic and experienced Operations Manager for a fast-paced environment in the auto cleaning services industry for our location at the Tulsa International Airport. This is a great opportunity with advancement possibilities for demonstrated leaders who believe in providing top notch service in a safe and fun work environment. Qualified candidates will have prior management and leadership experience in a rental car or other fast paced, similar work environment. You will be the leader to coach and motivate your team to increase operational efficiency and deliver customer satisfaction.

Salary of $65k annually

Job Duties/Responsibilities

• Assist with managing multiple aspects of the daily operations to ensure maximum fleet utilization, customer satisfaction and employee management
• Ability to meet production demands in a very fast paced environment that requires a quick turnaround of vehicles
• Deliver excellent customer service by being professional, courteous and proactive to the customer’s needs
• Manage your team by performing the hiring, interviewing and creating the weekly labor schedule
• Daily tracking of individual employee production and performing employee engagement
• Manage the incentive compensation program to ensure deliverance to all employees achieving the incentive pay production criteria
• Mentoring, redirecting and coaching employees to be compliant with company policies and procedures
• Completing all required reporting in the allotted time frame
• Maintaining a clean and safe working environment at all times.

 Required Qualifications

• 2 years of previous management or supervisor experience 
• Computer and Microsoft Office proficient
• Valid Driver’s License with clean driving history
• Willing to undergo background check

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