Cardiac Device Coordinator

Headquartered in Phoenix, IMS Care Center is a team of 500 employees and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow.

IMS Care Center is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Cardiac Device Coordinator for our Cardiology Clinic in Avondale. Cardiac Device Coordinator is responsible for assisting Physicians, clinical and non-clinical staff in providing medical care, as well as implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills necessary to provide excellent patient care and achieve desired goals. Primarily responsible for performing device interrogations, programming of Pacemakers, ICD, Loop Recorders, remote transmissions, and scanning, interpreting and completing reports on Holter monitors. Instill the IMS mission, vision and values in the work performed.

Responsibilities:

• Performs a variety of office-based testing and treatments related to patient care under the supervision of a clinician, including but not limited to Holter/ECAT registration, hook ups, and downloading devices, INR testing, documenting into charts, navigating in the device portals to retrieve reports, prepping for the EP/provider, and scanning into the chart, and other procedures as needed.
• Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and/or other ancillary medical treatments and tests. 
• Acts as a resource to clinical and non-clinical staff to provide optimal patient care. 
• Communicates test results and instruction to patients when directed.  
• Provides clerical support with patient/client notification and documentation, to include but not limited to completing medical records and scheduling follow up appointments with patients. 
• Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
• Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures.  Follows manufacturer's recommendations and OSHA guidelines in handling hazardous substances.  Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
• Monitor’s equipment recalls and manages any changes to patients.
• Maintains patient device tracking process. 
• Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts. 
• Orders supplies and stocks patient care areas.
• Performs other duties as assigned. 
• Refills medications in accordance with established policies and procedures or as directed. 
• Travel may be required based on business needs.

Education/Experience:

• High school diploma or equivalent.
• Medical Assistant, EMT, CNA, or EKG tech certification preferred and/or at least one-year of similar experience required.
• Technician (CCT or Rhythm Analysis Technician (CRAT) preferred.

Compensation: 

• Medical, Dental, and Vision benefits
• 401k match available
• Paid Time Off

Joining IMS is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.  Our hope is that each day you’ll uncover a new reason to love what you do. If this sounds like the workplace for you, apply now! 

You can look forward to a generous compensation package including medical, dental, vision, short-term and long-term disability, life insurance, paid time off and a very lucrative 401K plan. 

*IMS is a tobacco-free work environment 

IMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.