Cardiac Neurodevelopment Program Coordinator

Job Title & Specialty Area: Cardiac Neurodevelopment Program Coordinator

Department: Cardio Practice

Location: Hosp-Dal-C

Shift: Monday-Friday Day Shift

Job Type: On-Site

Why Children's Health?

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary:

The Program Coordinator will be responsible for managing two or more programs. This person will be responsible for the overall success of the programs assigned. The purpose of this position is to provide enhanced direct program support requiring considerable experience, skill, and knowledge of organization policies and practices. This incumbent assists members of the multidisciplinary team, which may include physicians, nurse practitioners, coordinators, nurses, psychosocial staff and management as needed. The role also supports the overall programmatic quality and performance improvement initiatives, team work flow, and customer service.

Responsibilities:

• Manage outside companies that run programs for Children's. In this capacity, this person will be accountable for setting expectations, ensuring excellent service and compliance with contract. In addition, this person will negotiate contracts with the outside company. Programs that are run by outside companies include Vaccine and Purchasing Programs, Find A Doc Phone Line for Parents, etc.
• Work with other departments at Children's to ensure excellent program implementation and operation. Communicate with department stakeholders of hospital to ensure proper considerations are made regarding program development and implementation. Example would include working with IS department or on Web projects.
• If the program is not primarily executed by an outside company, this role will be responsible for the daily management of the program.
• Depending on program, one duty will be to directly work with physician customers to ensure excellent customer service and implement the program. This person will also need to provide accurate and timely follow through on issues for customers.
• Provide reports on objectives achieved, services rendered, impact to customers and status updates.
• Assists in daily program operations which could include clinic (scheduling translation services), office (distribution of mail & fax), and patient care activities (coordinates submission of necessary medical paperwork); interacts with patients, families and staff including verbal and written communication; coordinates program meetings including scheduling, preparing agenda, producing documents, and taking and transcribing meeting minutes.

WORK EXPERIENCE

• At least 3 years relevant experience Required
• Program or vendor coordination experience Preferred

EDUCATION

• Four-year Bachelor's degree or equivalent experience Required

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute.

Holistic Benefits - How We'll Care for You:

• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure
• Paid Parental Leave (up to 12 weeks)
• Caregiver Leave
• Adoption and surrogacy reimbursement

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.