Are you a compassionate healthcare professional with a knack for communication and a drive to help the elderly? Join our team as a Care Advisor and be part of a dynamic role that blends clinical awareness with marketing acumen. In this position, you’ll serve the Dallas-Fort Worth area, engaging with referral sources through our proven marketing process and meeting with potential clients to guide them through our start of care process, all while making a meaningful difference in their lives.
Responsibilities:
Engage in Proven Marketing Process:
- Utilize our established marketing strategies and resources to raise awareness of our home care services throughout the Dallas-Fort Worth area.
- Follow our proven marketing plan to connect with healthcare referral sources, community organizations, and potential clients, ensuring consistent and effective outreach efforts across the region.
Prospect Engagement and Conversion:
- Serve as the initial point of contact for prospective clients across Dallas-Fort Worth, providing them with information about our services, conducting intake assessments, and guiding them through our streamlined start of care process.
- Leverage your interpersonal skills and compassion to build rapport with prospective clients and their families, addressing their needs and concerns with empathy and professionalism.
Care Consultations and Planning:
- Conduct thorough consultations with prospective clients and their families to assess their care needs, preferences, and goals.
- Collaborate to develop personalized care plans that align with the unique needs and expectations of each client, ensuring a tailored approach to care delivery.
Documentation and Performance Tracking:
- Maintain accurate and detailed records of client interactions, assessments, and care plans, adhering to regulatory requirements and organizational standards.
- Track and report on key performance metrics related to prospect engagement, conversion rates, and marketing effectiveness, providing insights to inform continuous improvement efforts.
Join our team and play a vital role in promoting our home care services across Dallas-Fort Worth, guiding clients through the start of care process, and ultimately making a positive impact in the lives of those we serve. Apply now to make a difference in your community while enhancing lives by providing superior experiences!
For interested applicants, please complete the application and fill-out the culture index survey that will be sent after applying.
Requirements
- Experience in a medical or healthcare-related field (e.g., nursing, social work, patient care
coordination, medical assistant, etc.) with a minimum of 2 years of healthcare experience.
- Excellent communication and interpersonal skills, with a demonstrated ability to engage and
connect with diverse audiences.
- Willingness to follow and execute our proven marketing process, contributing to the success of
our outreach efforts.
- Empathetic and patient-centered approach to care, with a genuine commitment to improving
the lives of others.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and
priorities effectively.
- Valid driver's license and reliable transportation for local travel may be required.
Benefits
401k, Medical, Vision, Dental, and Life Insurance available.