Care Coordinator – Familiar Roads Home Healthcare Agency
Location: Langhorne, PA
Pay Rate: $17.00–$19.00/hour (Bi-weekly pay)
Employment Type: Full-time
About Us
Familiar Roads Home Healthcare is a trusted provider of home-based support services across Bucks County and surrounding regions. We specialize in helping seniors and individuals with disabilities remain safe, independent, and cared for in the comfort of their own homes.
Position Summary
We are seeking a dependable, compassionate, and detail-oriented Care Coordinator to join our administrative team. In this role, you will support day-to-day operations by managing client care plans, coordinating caregivers, and ensuring timely service delivery in compliance with state regulations.
Key Responsibilities
Perform intake assessments and develop customized home care plans
Coordinate caregiver schedules and ensure adequate coverage
Act as the primary liaison between clients, families, caregivers, and agency leadership
Monitor client satisfaction, service quality, and compliance with EVV and documentation protocols
Handle client and caregiver concerns professionally and efficiently
Maintain accurate and timely records in agency software systems
Qualifications
High school diploma or equivalent (Associate’s degree or higher preferred)
1–3 years of experience in care coordination, scheduling, case management, or home care administration
Proficiency with home care software (EVV, CareTime, or similar platforms preferred)
Strong communication, organization, and problem-solving skills
Valid driver's license and reliable transportation (for occasional in-person visits if needed)
CPR certification and TB test clearance (or willingness to obtain upon hire)
What We Offer
Hourly rate: $17–$19/hour, based on experience
Pay frequency: Bi-weekly
Supportive team culture with opportunities for professional development
Flexible office hours (may include limited remote work after training)
Paid training and potential eligibility for PTO and healthcare benefits
EEO Statement
Familiar Roads Home Healthcare Agency is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or gender identity.