Care Manager II

Location: Whitestone, NY, Long Island, NY (Nassau/Suffolk Counties) and Brooklyn/Queens - Traveling
FLSA Status: Exempt
Salary Range: $90,000 - $120,000
Telecommute: Not Eligible

Welcome to Mercy, where the mission meets you!

Are you a Care Manager II with a heart for service and a passion for providing compassionate, coordinated care? Join the Sisters of Mercy, and be part of something extraordinary—caring for those who have spent their lives caring for others.

Why You’ll Love It Here:

• Make a meaningful difference in the health and well-being of our Sisters.

• Build supportive relationships while helping individuals navigate healthcare options and community resources.

• Work collaboratively to coordinate personalized care that reflects dignity, compassion, and respect.

What You’ll Do:

• Provide medical case management, including assessments, care planning, coordination, and referrals to community providers.

• Collaborate with team members to develop and implement individualized care plans.

• Build supportive relationships with Sisters and their caregivers.

• Coordinate with healthcare providers to support continuity of care.

• Educate Sisters about their health, care options, and available resources.

• Accompany Sisters to medical appointments as needed.

• Communicate and coordinate with the Sister’s Life Minister and/or designated Power of Attorney for Healthcare.

• Assist with healthcare benefits, medical equipment, and related services.

• Provide clinical oversight and consultation for Sisters in assisted living, rehabilitation, and long-term care settings.

• Maintain accurate, confidential documentation and protect sensitive information.

• Participate in departmental meetings, training, and continuing education.

• Provide guidance and support to staff, contractors, or volunteers as needed.

• Travel by car and plane as required to serve Sisters in the community.

• Perform other duties as assigned.

What You Bring:

• Registered Nurse (RN) or Master of Social Work (MSW) degree.

• At least 5 years of relevant experience, including a minimum of 2 years working with older adults.

• Experience in medical case management or care coordination.

• Valid driver’s license and safe driving record.

• Ability and willingness to work flexible hours and travel as required.

• Basic computer skills, including Microsoft Teams, Outlook, Excel, Blackbaud, and Concur.

• Strong time management, organization, and prioritization skills.

• Excellent written and verbal communication skills.

• Ability to work independently and collaboratively.

Preferred Qualifications:

• Experience in long-term care, rehabilitation, or home health.

• Familiarity with community-based resources, healthcare systems, and benefits navigation.

• Understanding and appreciation of the mission and culture of the Sisters of Mercy and the Catholic Church.

• Strong self-motivation, sound judgment, and decision-making skills.

More Than a Role—It’s a Ministry of Care

At the Sisters of Mercy, our mission is rooted in compassion, dignity, and social justice. When you care for our retired Sisters, you become part of a legacy of mercy and service.

Ready to Bring Your Whole Heart to Work?

If you’re looking for more than just a job—and want to make every shift meaningful—apply today. Let your compassion shine with the Sisters of Mercy.