Care Navigator

Summary:

• Work Mode: Primarily remote with required field visits, including in-person home visits to members.
• Duration: 12 months with potential to extend.
• Shift: Monday–Friday, 8:00 a.m.–5:00 p.m. or 8:30 a.m.–5:30 p.m.; overtime as needed, with occasional weekend work potentially required for events.

Responsibilities:

• Manage an assigned caseload.
• Conduct member outreach and assess barriers and resource needs.
• Support care and service plans and coordinate referrals.
• Complete in-person visits and collaborate with care managers and providers.
• Document activities timely and accurately.
• Attend community events and partnership meetings.
• Maintain relationships with existing community organizations and establish new community partners.

Requirements:

• Valid driver’s license.
• Minimum 2 years of relevant care coordination, member outreach, community resource, social services, or healthcare experience.
• Strong communication, empathy, organization, and sound judgment.
• Comfort working independently in the field and ability to collaborate across teams.

Preferred Skills:

• Relevant degree or certification in social work, healthcare, human services, or a related field.
• Relevant clinical or professional certification.