Job Description:
Salary: $48,000/year
Scope of Position
Provide excellent customer-centered services designed to enhance and re-engage job seekers into the workforce, while working closely with the Business Services Team to ensure that sustainable career opportunities are available for all job seekers.
Essential Functions
- Provide information about CareerLink services and the services of partner agencies and organizations to jobseekers
- Complete eligibility determinations for individuals seeking services
- Create individual employment plans for individuals seeking services
- Maintain a caseload of 50-75 Title I program participants
- Refer to financial navigator and community resources as appropriate
- Provide "staff-assisted job search" services in the form of career guidance, job leads, and current labor market information
- Administer suitability assessments for individuals pursuing training opportunities
- Complete necessary WIOA data entry requirements on CWDS
- Maintain participant files in accordance with state and local regulations
- Provide follow-up activities according to program guidelines
- Represent EDSI on various committees and workgroups as assigned
- Other opportunities as available
Education and Experience Requirements
- Experience providing excellent service to jobseekers and employers
- Experience working with unemployed, underemployed, displaced workers, noncustodial parents, ex-offenders, veterans, or other economically-disadvantaged populations
- Ability to prioritize tasks and document all aspects of services provided
- Demonstrated communication, analytical, and interpersonal skills
- Bachelor's degree or equivalent experience preferred
- Bilingual in Spanish is a plus
- Knowledge of Microsoft Office programs
- A valid driver's license and clean driving record preferred
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.