Career Advisor

Job Title: Case Manager / Corporate Representative 

Compensation: $27 hourly during probationary period*; then $60,000 Annual Salary 

Location: Westampton, New Jersey 

Purpose: America Works of New Jersey, Inc., a socially conscious company, is seeking a Case Manager aka Corporate Rep for a workforce development program in Burlington County, NJ. The Corporate Rep will provide individualized employment services to job seekers while managing essential administrative tracking and reporting. This role balances direct participant guidance with rigorous Salesforce data entry, compliance, and case documentation.

Key Responsibilities:

Direct Participant Support

Intake & Assessment: Conduct intake screenings, eligibility verifications, and job readiness assessments.

Service Planning & Barrier Removal: Build individualized employment service plans (ISPs) and connect participants with support services (housing, childcare, transportation).

Coaching & Mentorship: Guide job seekers through resume building, interview prep, digital literacy, and job applications, mentoring clients as they transition from public assistance to employment.

Referrals & Training: Refer participants to vocational training, GED programs, certification courses, and job placements.

Engagement & Retention: Conduct regular check-ins to motivate participants, provide pre- and post-employment support, and achieve yearly placement targets.

Administrative & Compliance

Salesforce Data Management: Input client files, maintain accurate records, and process referrals in Salesforce.

Reporting & Compliance: Maintain detailed case notes, update attendance logs, and submit required weekly and monthly reports on time (including GA timesheets, E-time, Engage by Cell forms, and DNR reports).

Operations: Support job fair preparation, outreach campaigns, and required program documentation.

Requirements

Education: Bachelor’s degree required.

Experience: 1–3 years in workforce development, case management, or social services, with demonstrated ability to support low-income, underserved, or vulnerable populations facing significant life challenges.

Software: Proficient in Microsoft Office (Word, Excel, Outlook); Salesforce experience strongly preferred.

Core Skills: Exceptional organizational ability, precise data entry skills, strong written and verbal communication, and a commitment to maintaining strict client confidentiality.

Experience and/or passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness 

Benefits 

Comprehensive Medical, Dental, and Vision Insurance  

Generous Paid Time Off Package 

401K with Employer Matching After 1 Year 

Wonderful team, great work-life balance, and an opportunity to work towards an important mission of helping individuals achieve self-sufficiency 

*This role may be onboardd on a staffing agency payrll with limited benfits.