About The Role:
Our Carrier Account Managers focus on building relationships with our #1 customer - our carriers. They negotiate rates and terms of freight movement to provide excellent customer service to grow the business. A Carrier Account Manager utilizes discretion and good judgment to manage and troubleshoot all aspects of freight movement.
Responsibilities:
• BUSINESS DEVELOPMENT: You will procure, negotiate, and secure carriers to move available freight in a timely and cost-effective manner to meet the client's needs while establishing essential relationships. • CUSTOMER GROWTH: Provide consistent and exceptional service levels to carriers and internal customers to ensure pipeline growth to expand future capacity opportunities. • RELATIONSHIPS: Develop and grow carrier relationships through lead generation, cold-calling, and referrals. • FREIGHT OPERATIONS: Effectively analyze carriers and freight markets to best meet our customers' freight needs. • RESULTS: Achieve and exceed monthly sales margin expectations and ensure carrier service levels and KPIs are met. • COMMUNICATION: Proactively communicate with carriers and sales teams to fulfill commitments, exceed service expectations, and facilitate the resolution of carrier problems with shipment/deliveries.
Qualifications:
• Bachelors degree • 2+ years of sales experience required • Knowledge of the logistics industry is preferred
Skills:
• Ability to thrive in a fast-paced environment and meet performance metrics • Strong negotiation skills - persuasiveness, aggressiveness, confidence, resilience • Entrepreneurial and competitive spirit, passion, and self-motivation • Organization and attention to detail • Adaptability, multi-tasking ability, sense of urgency • Confident decision-making skills, problem-solving ability, and issue-resolution skills
Additional Information:
$45,000 base pay; plus commission
This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible.
Onsite 5 days a week - Indianapolis, Indiana.
Start Date: June 1, 2026.