Carrier Compliance and Risk Manager

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Description

Position Summary:

Black Rock Logistics is seeking a Carrier Compliance & Risk Manager to own carrier vetting, onboarding, and ongoing monitoring for its freight brokerage division. This role protects the company by making sure only qualified, verified carriers haul our freight, and by acting quickly on fraud, claims, and performance issues. The role has authority to hold or remove carriers that do not meet company standards. Success is measured by clean onboarding, low fraud and claims exposure, and carrier network quality.

Key Duties and Responsibilities:

• Own carrier onboarding and vetting, verifying operating authority, insurance, safety record, and identity before any carrier is approved to haul freight.
• Apply and maintain the carrier vetting SOP in Highway, including identity, fraud, and insurance adequacy checks relative to load value.
• Monitor active carriers continuously for changes in authority, insurance, safety scores, and risk flags.
• Investigate and respond to suspected fraud, double brokering, and identity theft, and escalate confirmed cases immediately.
• Manage cargo claims from intake through resolution, documenting root cause and recovery from carriers and insurers.
• Track carrier performance, including on-time service, claims, and compliance, and recommend who to promote, restrict, or remove.
• Maintain accurate carrier records in Revenova and report compliance and risk metrics to leadership.

Requirements

Required Qualifications:

• 3+ years of experience in carrier compliance, carrier vetting, risk, or claims in freight brokerage or trucking.
• Working knowledge of FMCSA/DOT regulations, operating authority, insurance requirements, and carrier safety data.
• Experience identifying carrier fraud, double brokering, and identity theft.
• Sound judgment and the backbone to hold a carrier or load when freight pressure says otherwise.
• Strong documentation, communication, and attention to detail; proficient in Microsoft Office.

Preferred Skills and Experience:

• Experience with Highway, Revenova, MacroPoint, or similar vetting and TMS platforms.
• Experience with cargo claims handling and broker liability and negligent-selection risk.
• Associate's degree in Business, Logistics, Supply Chain, or Transportation preferred; equivalent experience accepted.

Physical Demands:

• Prolonged sitting (office/administrative work)

Work Environment (check all that apply):

• Office environment

Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of this role. We are proud to be an equal opportunity employer and are committed to building a workplace where everyone feels valued, respected, and empowered to succeed. We make all employment decisions based on qualifications, merit, and business needs, without regard to any status protected by applicable law. The above statements are intended to describe the general nature and level of work being performed. The statements should not be construed as an exhausted list of all responsibilities, duties, and skills required. There may be additional duties outside the normal responsibilities to be performed as needed.