Case Management Coordinator

Job Title: Case Management Coordinator
Position Type: Contract Only
Pay Rate: Max $30.00/hr
Classification: Non-SCA

Work Schedule

• Monday through Friday, 8:30 AM – 5:00 PM

• Two late shifts per month: 11:30 AM – 8:00 PM (no late shifts on Fridays)

Location & Training

• Onsite training at the Percival Road office in Columbia, SC (first week)

• After training, employees will work remotely with client-provided equipment

• Candidates must reside within 2 hours of the Percival Road location

Equipment & Work Environment

• Client provides equipment

• Employees must have high-speed internet service (wired connection required)

• Employees must provide their own desk, chair, and a private room with a door

• No other people may be in the room during work hours

• Employees cannot be the primary caregiver for a child or adult while working

Minimum Requirements

• Registered Nurses must have 4+ years of recent clinical experience

• Candidates must have recent adult care experience

Preferred / Nice-to-Have Skills

• Telephonic case management experience

• Healthcare claims or patient coordination background

• Strong adaptability to changes in case management processes

• Team collaboration and support mindset

Typical Day

Employees will provide telephonic case management for members, coordinating with providers, patient representatives, and internal teams to ensure proper patient care.

Not Looking For

• Past job instability

• Candidates without recent adult care experience

Soft Skills

• Strong communication skills (essential for telephonic case management and coordination)

• Adaptability to evolving processes

• Team-oriented mindset to support colleagues and members