Case Manager - Alternatives to Incarceration

Compensation Range: $25/hr - $28/hr commensurate with experience 

Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Overview:

The Housing Works Inc. Alternatives to Incarceration (ATI) Program is a collaboration between Housing Works and the Mayor’s Office of Criminal Justice (MOCJ) to provide court mandated, risk-need-responsivity services to jail-bound individuals 18 years of age and older who are involved in Manhattan criminal and supreme court systems. Under the supervision of the Clinical Coordinator, the Case Manager provides comprehensive, holistic case management support services to clients enrolled and engaging in ATI program services. These support services include referrals to additional medical and behavioral health services, treatment planning and treatment plan reviews, benefits enrollment, connection to external community resources and provide program compliance support. The Case Manager will be knowledgeable of court systems and operations and criminal justice risk-need-responsivity interventions. They will also have familiarity and skill sets to assist clients with mental health, substance use behavioral health related issues and specific, unique needs of the criminal justice involved population.

Responsibilities:

Primary:

• Provides supportive case management to Housing Works ATI Program clients while engaged in program services
• Refers and connects clients to wraparound services needed such as healthcare, vocational training, continuing education, etc.
• Assists clients with obtaining IDs and vital documents and benefits enrollment
• Engages in care coordination activities with clients and the interdisciplinary care team
• Support clients with adherence and compliance with court mandates
• Conducts client outreach weekly, including but not limited to phone calls, text alerts, appointment reminders, letters and home visits
• Responsible for obtaining weekly client compliance reports from external referral or continuing education services
• Maintains essential data for reporting and program evaluation in eICare, including program enrollment, progress notes, care plans, referral activity, and updating contact information
• Builds and maintains resource lists for external services and emergency services (i.e. housing, domestic violence, food pantry, etc.)
• Facilitates evidence-based groups
• Participates in weekly supervisions sessions with the Clinical Coordinator
• Participates in monthly all-staff program meetings and bi-weekly team meetings
• Performs other tasks as assigned by supervisor
• Displays Housing Works core values in daily activities

Secondary:

• Work collaboratively with multi-disciplinary OASAS and Reentry teams
• Provide culturally competent services in accordance to Housing Works policies and practices.

Other functions that may be required with this position include:

• Attend and participate staff meetings and trainings as scheduled.
• Responsiveness to emails, texts and phone calls.
• Actively participate in advocacy events and calls to action.
• Displays Housing Works core values: All-in, Stronger Together, Membership and High Performance in all day-to-day activities.

Requirements:

• Bachelor’s Degree Required.

The following are qualifications and requirements of the position:

• 1-3 years of relevant experience working in human services with individuals involved in the criminal legal system with mental health, substance use or behavioral health needs.
• Skilled in delivery of motivational interviewing, cognitive behavioral techniques and risk-need-responsivity interventions.

The following additional competencies are viewed as important to success in this position:

• Preferably bi-lingual in Spanish.
• Excellent written and oral communication skills.
• Excellent or proficient technical skills to perform tasks related to Microsoft Office, email and case management systems.
• Ability to work both independently and collaboratively with the team.
• Dependability and reliability to arrive and depart timely for scheduled shift.
• Cultural sensitivity and trauma-informed approach to care.
• Comfortability working within the courts or secured DOC assigned areas.
• Prior experience working in the field of criminal justice, pre-trial to post-release services.
• Ability to lift 25-35lbs.

Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU