Case Manager

Case Manager

NCIA | Changing Lives, One Person at a Time

Location: Baltimore, Md. Schedule: Full-Time Status: Non-Exempt

Make a Difference Every Day

At NCIA, we believe that every person deserves the opportunity to live a meaningful, self-directed life. As a Case Manager, you'll play a critical role in empowering individuals with intellectual and developmental disabilities to achieve their goals, access essential resources, and receive the person-centered supports they deserve. You'll serve as an advocate, problem solver, and relationship builder while partnering with individuals, families, community stakeholders, and service providers to create positive outcomes.

If you're passionate about advocacy, enjoy building strong relationships, and thrive in a role where no two days are the same, we'd love to hear from you.

Why Join NCIA?

At NCIA, our mission is more than a statement. It's the work we do every day. When you join our team, you'll have the opportunity to:

• Make a direct impact on the lives of individuals and families.
• Work for a respected nonprofit with a long history of service and advocacy.
• Collaborate with dedicated professionals who are passionate about person-centered support.
• Grow your expertise in case management, service planning, and community-based services.
• Be part of an organization committed to inclusion, respect, and professional development.

What You'll Do

As a Case Manager, you will:

• Lead and coordinate the person-centered planning process.
• Advocate for services and supports that align with each individual's goals, preferences, and needs.
• Monitor funding, service authorizations, and compliance requirements through state and agency systems.
• Collaborate with Coordinators of Community Services (CCS), families, providers, and state agencies to address service needs and resolve barriers.
• Conduct quarterly visits, follow-along meetings, and ongoing communication with individuals and their support networks.
• Maintain accurate documentation and ensure compliance with applicable policies, regulations, and service requirements.
• Partner with internal teams to support quality services and positive outcomes for individuals served.

What We're Looking For

Required Qualifications

• Bachelor's degree in Social Work, Psychology, Counseling, Special Education, Human Services, or a related field.
• Minimum of two years of experience supporting individuals with intellectual and developmental disabilities.
• Minimum of two years of case management experience, including development of service plans.
• Strong organizational, communication, and problem-solving skills.
• Proficiency with Microsoft Office and electronic documentation systems.
• Reliable transportation and an acceptable driving record.
• Ability to obtain and maintain CPR, First Aid, and MANDT certifications.

The Ideal Candidate

You are:

• Passionate about helping others reach their goals.
• Skilled at building trusting relationships with diverse stakeholders.
• Highly organized and able to manage multiple priorities.
• A strong communicator who advocates effectively on behalf of others.
• Detail-oriented and committed to compliance, quality, and accountability.

Physical & Travel Requirements

This position includes regular travel within the community to conduct visits, attend meetings, and support individuals receiving services. Candidates must be comfortable working in office, residential, program, and community settings. [Job Descri...ated 11-26 | Word]

Apply Today

Join a team that is dedicated to empowering individuals, strengthening communities, and creating opportunities for people to thrive.

NCIA is proud to be an Equal Opportunity Employer and values diversity at every level of our organization. We are committed to creating an inclusive environment where all employees feel welcomed, respected, and supported.

Changing Lives, One Person at a Time.