Case Manager

A health services organization in New York City is seeking a Case Manager to join their team in Brooklyn. This role supports care coordination for clients with complex medical and behavioral health needs through field-based engagement, documentation, and collaboration with care teams and community partners.

About the Opportunity:

• Shift: Day
• Schedule: Monday to Friday
• Hours: 9am to 5pm
• Setting: Field-based and on-site

Responsibilities:

• Coordinate care for assigned clients across adult and youth programs, ensuring services align with each client's needs and plan of care
• Conduct field visits in homes, schools, medical settings, and community locations as needed
• Document client activity, outreach, progress, and care coordination details in electronic records and related systems
• Schedule appointments, follow up on medical needs, and communicate with families, providers, and interdisciplinary team members
• Support treatment planning, service referrals, benefits navigation, and ongoing case management for a defined caseload

Qualifications:

• At least 1 year of experience in healthcare, social work, case management, discharge planning, or a related service coordination setting
• Bachelor's degree in a health, human services, or related field
• Strong clinical, administrative, organizational, written, and verbal communication skills
• Proficiency with Microsoft Word and Excel
• Ability to maintain accurate documentation and manage a caseload independently
• Fingerprint clearance and SCR clearance required

Desired Skills:

• MSW degree
• Bilingual skills, especially Spanish or Creole
• Experience with ACS-related work
• Experience supporting children, adolescents, or adults with mental health needs
• Experience with field-based case management
• Experience with care navigation or health home services
• Familiarity with EPIC, RMA, NextGen, or Connections