Case Manager

Location: Williamsburg

Position Type: Full-Time, in-office

Compensation: $28.00 per hour

About the Role

We are seeking a deeply dedicated and highly organized Case Manager to serve as the central point of contact for individuals navigating a diverse spectrum of mental health services.

In this role, you won't just manage files—you will be fully invested in the lives and progress of our clients. You will serve as the vital bridge connecting clients and their families to essential programs, including ABA, HCBS, CFTSS, and OPWDD.

Key Responsibilities

• Central Point of Contact: Serve as the primary point of contact between clients, families, care providers, and state/local agencies to ensure seamless service delivery.

• Cross-Service Coordination: Manage, monitor, and integrate care plans across multiple service models (ABA, HCBS, CFTSS, and OPWDD).

• Advocacy & Enrollment: Assist families with navigating complex eligibility requirements, applications, and re-certifications for OPWDD and Medicaid waiver programs.

• Case Monitoring: Conduct regular check-ins, assess ongoing client needs, and update comprehensive care plans to reflect changing goals.

• Documentation Excellence: Maintain precise, compliant, and up-to-date electronic health records in accordance with state regulations and organizational standards.

What We Are Looking For (Requirements)

• The "Fully Invested" Mindset: A genuine passion for mental health advocacy and a strong desire to make a tangible difference in the community.

• Exceptional Communication: Top-tier verbal and written communication skills. You can explain complex service systems to families with clarity and empathy, and collaborate professionally with clinicians.

• Organization Skills: The ability to multitask, manage a diverse caseload, and keep track of tight deadlines without breaking a sweat.