Case Manager (Domestic Violence) - Bilingual (Spanish)

An established nonprofit organization in New York City is seeking a Spanish-speaking professional to join its walk-in clinic in the Bronx as a Case Manager, focused on Domestic Violence.

About the Opportunity:

• Schedule: Monday to Friday

• Hours: 9am to 5pm

• Setting: Hybrid (Bronx office with 4 days on-site and 1 remote administrative day; Fridays onsite required)

Responsibilities:

• Conduct intakes and assess client needs using a trauma-informed, client-centered approach

• Provide case management, safety planning, crisis intervention, advocacy, and referrals

• Support clients with emergency shelter access, housing guidance, public benefits, and practical assistance

• Assist clients with court-related navigation and coordination with partner agencies

• Maintain accurate case records, documentation, and digital client data

Qualifications:

• 4+ years of related work experience

• Associate's Degree

• Bilingual (English and Spanish)

• Experience assisting clients with public benefits, housing, and other community resources

• Strong case management, documentation, communication, and listening skills

• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook

• Ability to handle confidential information with discretion and manage multiple priorities

• Flexibility to adapt to program needs and maintain punctuality

Desired Skills:

• Bachelor's degree in Social Work, Psychology, or a related field

• Experience supporting survivors of domestic violence or gender-based violence

• Experience working in a Family Justice Center or similar trauma-informed service setting

• Familiarity with shelter services and housing navigation

• Strong emotional intelligence and relationship-building skills

• Experience supporting diverse and underserved communities