Community-Based | Serving Homeless & Mental Health Populations
Position Summary:
We are seeking a compassionate and driven Case Manager to provide community-based support to individuals experiencing homelessness and behavioral health challenges. This role focuses on connecting participants to critical resources, supporting recovery goals, and advocating for services that promote independence and stability.
The Case Manager works as part of a multidisciplinary team to deliver person-centered, recovery-oriented care while demonstrating a strong commitment to APIS and RHD values.
Key Responsibilities:
Team-Based Planning:
Collaborate with a multidisciplinary team to support participants from a holistic, values-based perspective.
Assist in developing and updating individualized recovery plans.
Partner with clinical, medical, and community stakeholders to ensure coordinated care.
Build and maintain relationships with community agencies and service providers.
Direct Client Care:
Provide community-based services, including:
Resource connection.
Life skills support.
Community integration.
Support participants in achieving recovery plan goals.
Transport participants to appointments and services as needed.
Deliver services within the program’s community service area.
Administrative Responsibilities:
Complete all required:
Assessments.
Documentation.
Progress notes.
Ensure compliance with:
Organizational policies.
Funder requirements.
Licensing and accreditation standards.
Perform additional duties as assigned.
Qualifications:
Education & Experience:
Bachelor’s degree in social science related coursework or related field preferred.
A high school diploma and 12 semester credit hours in social sciences and at least two years direct care experience in behavioral health, addiction, IDD services or high school diploma and at least five years of direct care experience in behavioral health, addiction, or IDD services
Registered nurse.
2 years of experience supporting individuals in behavioral health, addiction recovery, or IDD services- experience with homelessness, behavioral health, addiction, IDD services preferred.
1 year of case management experience preferred.
Valid driver’s license and reliable transportation required.
Core Competencies:
Strong communication and interpersonal skills.
Ability to build trust with diverse populations.
Knowledge of community resources and service coordination.
Crisis intervention and problem-solving skills.
High level of organization and attention to detail.
Commitment to ethical practice, confidentiality, and professionalism.
Cultural humility and ability to work with diverse populations.
Ability to work independently and as part of a team.
Additional Requirements:
Basic computer proficiency (email, documentation systems, data entry).
Knowledge of behavioral health and/or residential care regulations preferred.
CPR/First Aid certification (or willingness to obtain).
Must pass required background screenings (including FBI clearance, if applicable).
Why Join Us?
Meaningful, mission-driven work supporting vulnerable populations.
Opportunity to make a direct impact in your community.
Collaborative team environment.
Growth and development opportunities.
Numbers & Facts
Location
Norristown, Pennsylvania
Salary
$20
Skills
Accreditation Standardsunmatched
Administrative Skillsunmatched
Application Programming Interface (API)unmatched
Behavioral Healthunmatched
CPR Certificationunmatched
Case Managementunmatched
Communication Skillsunmatched
Community Relationsunmatched
Community Supportunmatched
Community and Social Servicesunmatched
Crisis Interventionunmatched
Cross-Functionalunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Driver's Licenseunmatched
First Aidunmatched
High School Diplomaunmatched
Homeless Servicesunmatched
Interpersonal Skillsunmatched
Licensingunmatched
Problem Solving Skillsunmatched
Registered Nurse (RN)unmatched
Regulationsunmatched
Service Deliveryunmatched
Social Sciencesunmatched
Team Playerunmatched
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