Case Manager

Client Overview:
Our client is a nonprofit organization that helps support families by connecting them with community-based resources, care coordination services, and ongoing support that promotes child and family well-being. They are currently looking to add a Case Manager to their team.

Salary/Hourly Rate:
$23/hr

Position Overview:
The Case Manager provides family-centered care coordination by connecting families with community resources, facilitating access to services, and offering ongoing support, advocacy, and follow-up to help meet their individual needs. This is a hybrid role with travel required between Middlesex, Somerset, Hunterdon, and Mercer Counties.

Responsibilities of the Case Manager:

• Manage a caseload of families requiring ongoing support and service coordination.
• Conduct outreach and complete family needs assessments to identify strengths, challenges, and service needs.
• Connect families with appropriate community resources and support services.
• Collaborate with internal staff and community partners to ensure families receive timely assistance.
• Monitor family progress and provide ongoing follow-up to support successful outcomes.
• Maintain accurate case records and documentation.
• Participate in quality improvement and program evaluation activities.
• Perform additional duties and special projects as assigned.

Required Experience/Skills for the Case Manager:

• Bilingual proficiency in English and Spanish.
• Valid driver's license and reliable transportation, with the ability to travel throughout New Jersey as required.
• 3 - 5 years of experience in maternal-child health, infant and early childhood mental health, parent/family support, care coordination, case management, or related human services fields.
• Demonstrated experience building trusting relationships with families and collaborating with multidisciplinary teams, community organizations, and service providers.
• Ability to explain complex maternal-child health and early childhood concepts in clear, parent-friendly language.
• Proven case management, care coordination, or client support experience, with a strong commitment to customer service and family-centered care.
• Excellent communication, public speaking, analytical, critical thinking, and problem-solving skills.
• Proficiency in Microsoft Office Suite.
• Passion for advancing maternal and child health outcomes and supporting the well-being of children and families.

Education Requirements:

• Bachelor's degree or Master's degree in a related field (Psychology, Social Work, Mental Health Counseling, Early Childhood Education) is required.

Benefits:

• Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).

Job Wrapping ID: #LI-AJ3

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EOE/M/F/D/V/SO

Position ID: 410548