Case Manager: Problem-Solving Courts

The responsibilities and duties of a Case Manager for the Madison County Problem Solving Courts are as follows:

The Case Manager is responsible for overall supervision of Problem-Solving Court (PSC) participants, as well as linking, monitoring, and coordinating treatment, rehabilitation services, and other collateral services. A key monitoring task is maintaining effective, ongoing communication with service providers, collaborating agencies, and individuals.

The case manager is responsible for the ongoing evaluation of strengths, risks, and needs of the participant and the development and updating of the individual's case management plan.

The position documents individual case progress in the PSC case management system. The case manager attends weekly court staffing(s) and provides a summary report on all individuals on their caseload, including client progress, treatment plan, and recommendations for sanctions, incentives, successful discharge, and termination.

Case managers must provide court testimony regarding PSC participants' status of compliance with the PSC program. Case managers shall conduct home visits to verify living condition representations and appropriateness.

The position requires a valid driver's license and a satisfactory driving record.

Upon appropriate training, the case manager may be required to provide initial screening to assist with determining the defendant's eligibility for any given PSC program and/or facilitate addictions education or cognitive behavioral training classes.

Case managers will provide observed drug screen monitoring following chain-of-custody procedures.

The position requires fluency in Access, Excel, and other software programs.

Must take and pass a certification examination for the Indiana Risk Assessment and complete an orientation for case managers through the Indiana Judicial Center within one year of the date of employment.

The position requires working outside the traditional County work hours.

Position requirements:

(1) has a baccalaureate degree from an accredited university or college; or

(2) has an associate degree from an accredited university or college in criminal justice or human services with a minimum of 2 years of full-time criminal justice or human services paid job experience; or

(3) has a minimum of 5 years of full-time criminal justice or human services paid job experience.

Personal Work Relationships:

Incumbent maintains frequent contact with Circuit Court staff, county prosecutors, public defense attorneys, Criminal Justice Center Staff, and Jail Staff.